Posted: Tue Jan 11, 2022 1:00am
Hi
I have closed my account with caixa bank remotely a year ago.
First start trough caixa app.
Go to your account and there is a section that gives you the option to start the process to request the closure of your bank account and wait for confirmation from administrator of your bank account.
This will be one of the evidence that you started the process of closing your bank account.
I also have sent him an email requesting my bank account to be closed.
The administrator of my bank account advised me to write a letter where I request the closure of my bank account (wrote the letter in English and Spanish) I signed with the date, I attached the letter to the email and send it to him.
After 2 days he confirmed by WhatsApp message that my bank account has been closed.
When I have checked my bank account to be sure it is closed, there was no where to be found.
But I had to insist a lot.
A month after, I received a letter from caixa bank to my UK address that my bank account has been closed.
I hope this will help.
All the best
Marcel