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Someone deal with direct debits - Page 3

Madge28

Posted: Tue Oct 5, 2021 5:27pm

Madge28

Original Poster

Posts: 72

18 helpful points

Location: Camposol

Joined: 11 Apr 2018

Posted: Tue Oct 5, 2021 5:27pm

Jan1961 wrote on Tue Oct 5, 2021 3:55pm:

Iberdrola hasnt taken DDR out yet it doesnt yet show on DIrect Debits on Wise Account as Yet.At this Rate it will take a Year just to Switch  Direct Debits so will have to keep Sabadell open for now.I am just trying to do Council Tax but they send Everything in Spanish so not sure what they ...

...are asking for.I did state English response please.

Ibodrela bill emailed to me look at lower part of bill should have wise details even though not yet showing on my direct debit with wise.  It’s got a number on like wise proof of yourself.  I rung wise girl up she said can take up to 2 weeks to show up.

If not go to aqualia and iberdrola with evidence and NIE, id etc plus wise proof of your account they will change it and give receipt.  After this go to Sabadell you need an appointment with cashier pay the last ibi remove rest of money and close account.  You will sign so,etching and be given a letter you have closed.

I’ve not done this but my friend has and I’m coming out tomorrow to try and do the same thing.

Christ I need a stiff drink but I’m determined Tovar’s do this.

Got good advice in the first place and I will take that with me.  Don’t give up

Madge28

Posted: Tue Oct 5, 2021 5:32pm

Madge28

Original Poster

Posts: 72

18 helpful points

Location: Camposol

Joined: 11 Apr 2018

Posted: Tue Oct 5, 2021 5:32pm

Roland wrote on Tue Oct 5, 2021 4:02pm:

The only numbers that are needed are your IBAN code which will be a number like this:- BE79 XXXX XXXX XXXX which is your specific account number.

And this number 

SWIFT/BIC :- TRWIBEB1XXX They don't need any other numbers.There are no other numbers to give them !!
Taken from Wise.com help pages

https://wise.com/help/articles/2827505/how-do-i-use-my-eur-account-details

Well I did reply saying that got all these wise details as you stated I attached and even typed out in case they couldn’t open attachment.  I’ve got to go down there or it will be another 3 weeks before they reply

Madge28

Posted: Tue Oct 5, 2021 5:36pm

Madge28

Original Poster

Posts: 72

18 helpful points

Location: Camposol

Joined: 11 Apr 2018

Posted: Tue Oct 5, 2021 5:36pm

Rayowen wrote on Thu Sep 16, 2021 9:14am:

Hi. Had the same issue.

If you take the Wise details with you to Aqualia office in the Port, they will do it for you.

I couldn't do it online, or by email.!

You will need your account details , passport and Wise account details(I printed them off).

I also printed my request off in Spanish to change the details and handed it to her. She really appreciated the extra little bit of effort.

The lady speaks little English and I speak little Spanish, but if you take all that with you, she will sort it out.

After you've done that, go for a drink at CJs to celebrate!(other bars are available).

Assuming you are also looking to do your IBI and /or Car Tax, you need to go to the council office in Mazarron (just down from the cigarette shop(side road) , and ask the staff for the web site to make an appointment to go again with all your details;

I took previous years Bill's, passport and printed Wise account details, with the request in Spanish with me.

When you go to the appointment   the staff will look after you. We had to wait outside and we were called in and taken to a desk, where a staff member smiled and sorted it all out.

Then back to Tels for a drink!

Iberdrola is working.

Aqualia is working

IBI and Car Tax have not been taken yet, but I am sure they will be fine.

I received notification just before each was due to go out of my account, but there was a lag for confirming they are all set up. I just waited, and ,so far, they are working out great.

I hope that is clear and self explanatory,  but i know how time consuming it is to do, but trust me, financially worth the effort.

Let me know if you want anymore assistance, happy to help 

Ray

Again thanks Ray iberdrola done but defo going to aqualia then getting appointment for cashier at Sabadell pay off my ibi close the account and they can give me cash what remains in it I will get confirmation letter it’s done.  My friend did it this week took 5 mins but you must get an appointment and cashier at Sabadell is only there in the morning.

No wonder you said have a drink we deserve it.  People should start moving I heard Sabadell going down the pan as so many people are closing their accounts 

Jan1961

Posted: Tue Oct 5, 2021 5:49pm

Jan1961

Helpful member

Posts: 240

98 helpful points

Location: Sucina

Joined: 1 Jul 2017

Posted: Tue Oct 5, 2021 5:49pm

Madge28 wrote on Tue Oct 5, 2021 5:27pm:

Ibodrela bill emailed to me look at lower part of bill should have wise details even though not yet showing on my direct debit with wise.  It’s got a number on like wise proof of yourself.  I rung wise girl up she said can take up to 2 weeks to show up.

If not go to aqualia and iberdrola with evidence and NIE, id etc plus wise proof of your account they will change it and give receipt.  After this go to Sabadell you need an appointment with cashier pay the last ibi remove rest of money and close account.  You will sign so,etching and b...

...e given a letter you have closed.

I’ve not done this but my friend has and I’m coming out tomorrow to try and do the same thing.

Christ I need a stiff drink but I’m determined Tovar’s do this.

Got good advice in the first place and I will take that with me.  Don’t give up

I have just had a Email from Murcia Council Stating can only use a Spanish Bank Account.I read some where that Wise should be informed if any Company refuses to Accept International Sepa Direct Debit.This is Really starting to Pee me off now.

Madge28

Posted: Tue Oct 5, 2021 5:53pm

Madge28

Original Poster

Posts: 72

18 helpful points

Location: Camposol

Joined: 11 Apr 2018

Posted: Tue Oct 5, 2021 5:53pm

Jan1961 wrote on Tue Oct 5, 2021 5:49pm:

I have just had a Email from Murcia Council Stating can only use a Spanish Bank Account.I read some where that Wise should be informed if any Company refuses to Accept International Sepa Direct Debit.This is Really starting to Pee me off now.

Ignore plenty gone to wise and for a long time so I, going to join whatever

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Jan1961

Posted: Tue Oct 5, 2021 5:58pm

Jan1961

Helpful member

Posts: 240

98 helpful points

Location: Sucina

Joined: 1 Jul 2017

Posted: Tue Oct 5, 2021 5:58pm

Madge28 wrote on Tue Oct 5, 2021 5:53pm:

Ignore plenty gone to wise and for a long time so I, going to join whatever

Hard to ignore as I am in UK and trying to Amend the details.I am sure people have posted on Forum paid Council Tax through Wise but they stating wont accept.🤬🤬🤬

Roland

Posted: Tue Oct 5, 2021 6:53pm

Roland

Legendary helpful member

Posts: 3534

2595 helpful points

Location: Camposol

Joined: 23 Feb 2018

Posted: Tue Oct 5, 2021 6:53pm

My IBI tax payments have been paid by Wise for several years now.

In fact a payment has just gone out today via Wise.

Some jobsworth at Murcia council is giving you the runaround.

You can report companies not accepting Wise payment instructions.

Madge28

Posted: Tue Oct 5, 2021 6:56pm

Madge28

Original Poster

Posts: 72

18 helpful points

Location: Camposol

Joined: 11 Apr 2018

Posted: Tue Oct 5, 2021 6:56pm

Jan1961 wrote on Tue Oct 5, 2021 5:58pm:

Hard to ignore as I am in UK and trying to Amend the details.I am sure people have posted on Forum paid Council Tax through Wise but they stating wont accept.🤬🤬🤬

It usually comes out of my Sabadell dd mind you it stopped for a couple of years and then I said to ibi about it and suddenly Sabadell started taking out again.  If you have dd then let it be paid for this year.  I have done it on line before but I had help from my cousin.  If you are going say next year got plenty of time to get cancelled from Sabadell go to ibi office I think you have to have appointment and set it up there.

Jan1961

Posted: Tue Oct 5, 2021 7:14pm

Jan1961

Helpful member

Posts: 240

98 helpful points

Location: Sucina

Joined: 1 Jul 2017

Posted: Tue Oct 5, 2021 7:14pm

Roland wrote on Tue Oct 5, 2021 6:53pm:

My IBI tax payments have been paid by Wise for several years now.

In fact a payment has just gone out today via Wise.

Some jobsworth at Murcia council is giving you the runaround.

You can report companies not accepting Wise payment instructions.

Thank you Roland I thought you had posted something before that you used Wise for all Direct Debit. I Replied back to them they need to double check there policy or I will report them to Wise.

Would you also know if edp gas comes under another name possibly Basercor as that's another Company finding hard to Contact.Someone from Another Forum Hacienda Requilme sent me some links for Utilities tried going on site asking for NIE but doesnt Accept.

Why do these Company Website not just have a Website link like we do in UK.

Jan1961

Posted: Tue Oct 5, 2021 7:38pm

Jan1961

Helpful member

Posts: 240

98 helpful points

Location: Sucina

Joined: 1 Jul 2017

Posted: Tue Oct 5, 2021 7:38pm

Hi Roland just had another Email fro Council Stating after Confirming it we have verified that been an Account in the European Community if possible. 

It Cannot be done by email has to be done by phone or by Virtual office then they will complete the procedure then sending them to Authorise by Email.Dont know what Virtual office is.

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