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Beware of FIREFLY CAR RENTAL

Posted: Thu Jul 23, 2020 11:12am
19 replies1221 views11 members subscribed
jaz007

jaz007

Helpful member

Posts: 175

114 helpful points

Location: Camposol

Joined: 20 Aug 2019

We've never had a problem with FIREFLY CAR RENTAL - until the past week.

They lost our original booking, they re-entered details - yes we should have checked it was the same price as originally, but when we realised it was too late. We have been charged an additional 160 euro's for insurance we did not ask for- lesson learnt. WE WILL NEVER USE THEM AGAIN.

If a rental company lose the original information - please check they have re-inputted the correct details otherwise you will be out of pocket.

We are back in September, we have chosen a reputable company that has been recommended on this forum, fingers crossed everything will be ok in September.

Jtb

Posted: Thu Jul 23, 2020 3:53pm

Jtb

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Posts: 254

111 helpful points

Location: Camposol

Joined: 20 Jul 2019

Posted: Thu Jul 23, 2020 3:53pm

I did not want to have carhire problems as on forum saw some really bad experiences, so I brought a Spanish reg car in Uk and took it over last month, left it at plane parking corvera, returning 30th August my car will be waiting for me in car park, no hassle with rip off Hire co

Lee68

Posted: Fri Jul 24, 2020 10:27am

Posts: 2

Joined: 12 Jul 2020

Posted: Fri Jul 24, 2020 10:27am

Hi who are the other company your going to use? I need a car in August but firefly are double the price of other companies (I know you get what you pay for) but they took €65 out of my account last month & i dont know why.

jaz007

Posted: Fri Jul 24, 2020 11:58am

jaz007

Original Poster

Helpful member

Posts: 175

114 helpful points

Location: Camposol

Joined: 20 Aug 2019

Posted: Fri Jul 24, 2020 11:58am

Lee68 wrote on Fri Jul 24, 2020 10:27am:

Hi who are the other company your going to use? I need a car in August but firefly are double the price of other companies (I know you get what you pay for) but they took €65 out of my account last month & i dont know why.

I am using Flamenca Car Hire in September. You pay a deposit, they've been recommended before on this forum - I'm giving them a go.

RichT

Posted: Fri Jul 24, 2020 1:08pm

RichT

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Posts: 1142

1271 helpful points

Location: Lorca

Joined: 13 Sep 2019

Posted: Fri Jul 24, 2020 1:08pm

jaz007 wrote on Fri Jul 24, 2020 11:58am:

I am using Flamenca Car Hire in September. You pay a deposit, they've been recommended before on this forum - I'm giving them a go.

We use DoYouSpain.com - following recommendations on this forum - they're a broker, like Holiday Autos - and then we've used RecordGo who are competitively priced and (touch wood) we've had no problems.

I don't think RecordGo operate from Corvera though - we use Alicante.

As ever - avoid Goldcar & Interrent though.

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jpj68

Posted: Fri Jul 24, 2020 5:30pm

Posts: 12

5 helpful points

Location: Roldán

Joined: 9 Mar 2017

Posted: Fri Jul 24, 2020 5:30pm

Had the same problem

frequent flyer

Posted: Sat Jul 25, 2020 9:56am

frequent flyer

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Posts: 969

1083 helpful points

Location: Camposol

Joined: 9 Feb 2018

Posted: Sat Jul 25, 2020 9:56am

If you didn't have private insurance for a holiday car rental in Spain...then they probably done you a favour by adding the extra insurance cover on ...as a minor bump can come to thousands of euros to get repaired ...if you do have a bump you have got to pay for the repair and the loss of money they would have made for the time the damage car is of the road and so on.

Lee68

Posted: Sat Jul 25, 2020 12:32pm

Posts: 2

Joined: 12 Jul 2020

Posted: Sat Jul 25, 2020 12:32pm

frequent flyer wrote on Sat Jul 25, 2020 9:56am:

If you didn't have private insurance for a holiday car rental in Spain...then they probably done you a favour by adding the extra insurance cover on ...as a minor bump can come to thousands of euros to get repaired ...if you do have a bump you have got to pay for the repair and the loss of money ...

...they would have made for the time the damage car is of the road and so on.

Yes i have private insurance & told them at the time but maybe they added it anyway

Michael19

Posted: Sun Jul 26, 2020 8:31pm

Posts: 75

21 helpful points

Location: Camposol

Joined: 1 Oct 2019

Posted: Sun Jul 26, 2020 8:31pm

Centauro at either Corvera or Alicante *****

gloria007

Posted: Sun Aug 2, 2020 4:14pm

gloria007

Helpful member

Posts: 644

274 helpful points

Location: Camposol

Joined: 22 Oct 2017

Posted: Sun Aug 2, 2020 4:14pm

Lee68 wrote on Fri Jul 24, 2020 10:27am:

Hi who are the other company your going to use? I need a car in August but firefly are double the price of other companies (I know you get what you pay for) but they took €65 out of my account last month & i dont know why.

Hi.

Hi try FC Car Rental.

Places in camposol and Santa Pola....(collect from airport)

I used to work for him...mind you you get what you pay for, not  the poshest of cars but ok to run around in, no ctedit card ripoff either...cash prefered.. x

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