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Customs problems ?

Posted: Mon Sep 6, 2021 8:09pm
30 replies816 views8 members subscribed
Christine 75

Christine 75

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Would like to know if anyone is experiencing problems in Spanish customs clearance.  My friend has regular prescription essential drugs sent monthly from UK by relatives( without any previous problems). -  Except this month no delivery at all.  - Is having to buy from farmacia at expensive cost . She is officially resident, and is in application for tarqueta sanitario through gestoria , qualifies on age grounds, but no results obtained in months. (same with application to exchange UK driving licence) Does anyone know if possible to query with Spanish authorities ? How or where? Why are they so slow! Need more staff I think to cope with demand. People are going to die due to these unacceptable delays.

RichT

Posted: Tue Sep 7, 2021 2:22pm

RichT

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Posted: Tue Sep 7, 2021 2:22pm

Your friend should be careful!

If she is a resident of Spain, she should not be using the UK NHS. She could be accused of defrauding the NHS - she is paying nil or a low prescription charge for the drugs, which are clearly subsidised by the NHS (and, therefore, the UK taxpayer); instead of paying the true commercial price (as you state 'expensive' at the farmacia).

And, in many circumstances, sending controlled drugs (which includes prescription medicine) by post could be classed as drug dealing (importing / exporting controlled substances).

hilaryskitchen

Posted: Tue Sep 7, 2021 2:44pm

hilaryskitchen

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Posted: Tue Sep 7, 2021 2:44pm

RichT wrote on Tue Sep 7, 2021 2:22pm:

Your friend should be careful!

If she is a resident of Spain, she should not be using the UK NHS. She could be accused of defrauding the NHS - she is paying nil or a low prescription charge for the drugs, which are clearly subsidised by the NHS (and, therefore, the UK taxpayer); instead of paying the true commercial price (as ...

...you state 'expensive' at the farmacia).

And, in many circumstances, sending controlled drugs (which includes prescription medicine) by post could be classed as drug dealing (importing / exporting controlled substances).

Rich T

           Well said totally agree this lady should use The Spanish Health Care System or Privite Health Care not NHS.

Phil.

PhilTox

Posted: Tue Sep 7, 2021 3:24pm

PhilTox

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Posted: Tue Sep 7, 2021 3:24pm

hilaryskitchen wrote on Tue Sep 7, 2021 2:44pm:

Rich T

           Well said totally agree this lady should use The Spanish Health Care System or Privite Health Care not NHS.

Phil.

Not only is that an abuse of the NHS as l understand it (glad to be corrected) once registered as a Spanish resident you are no longer entitled to any NHS treatments, as in returning to UK for a couple of months to have surgery/recovery/follow up.

Before we were able to join the Spanish health system all my wife's medications were prescribed and paid for privately, in her case costing less per month than through the NHS annual medical card.

Christine 75

Posted: Tue Sep 7, 2021 4:56pm

Christine 75

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Posted: Tue Sep 7, 2021 4:56pm

Thanks for your input.  - She has been forced into this illegal? situation because although trying to do everything correctly, the underlying problem is the Spanish authorities/systems cannot cope with the demand!. Unlike other countries e.g. UK -  no leeway is forthcoming to help anyone in catch 22 situations like this. - If she was unable to buy the medications privately, would she be expected to just become ill and die?  Compassion is a wonderful thing? Same with the huge backlog of driving licence exchanges, apparently you must not drive anywhere until you receive yours, a dire situation if you live in Camposol! 

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hilaryskitchen

Posted: Tue Sep 7, 2021 8:00pm

hilaryskitchen

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Posted: Tue Sep 7, 2021 8:00pm

Christine 75 wrote on Tue Sep 7, 2021 4:56pm:

Thanks for your input.  - She has been forced into this illegal? situation because although trying to do everything correctly, the underlying problem is the Spanish authorities/systems cannot cope with the demand!. Unlike other countries e.g. UK -  no leeway is forthcoming to help anyon...

...e in catch 22 situations like this. - If she was unable to buy the medications privately, would she be expected to just become ill and die?  Compassion is a wonderful thing? Same with the huge backlog of driving licence exchanges, apparently you must not drive anywhere until you receive yours, a dire situation if you live in Camposol! 

Brexit didn't happen overnight people should have applied for there residency long before Brexit became law & that's why there's a backlog because to many people were living under the radar and nobody has forced this situation onto your friend, I don't like Brexit & I certainly didn't vote 'leave'  but the U.K Goverment gave the EU notice of withdrawal on 29th March 2017 so you can hardly blame the Spanish for any delays in residency applications & driving documents.

Phil.

PhilTox

Posted: Tue Sep 7, 2021 8:08pm

PhilTox

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Posted: Tue Sep 7, 2021 8:08pm

hilaryskitchen wrote on Tue Sep 7, 2021 8:00pm:

Brexit didn't happen overnight people should have applied for there residency long before Brexit became law & that's why there's a backlog because to many people were living under the radar and nobody has forced this situation onto your friend, I don't like Brexit & I certainly didn't vot...

...e 'leave'  but the U.K Goverment gave the EU notice of withdrawal on 29th March 2017 so you can hardly blame the Spanish for any delays in residency applications & driving documents.

Phil.

Well said.

Christine 75

Posted: Tue Sep 7, 2021 9:42pm

Christine 75

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Posted: Tue Sep 7, 2021 9:42pm

Congratulations ! -  All you old men cannot resist  in pointing out the obvious can you ?. -  without offering any constructive advice  as to what to do to try and speed things up for her. -   She is only asking for what she is entitled to. after all. -  You have all earned yourselves an unhelpful vote from me.  Surely there must be an official complaints procedure  for maladministration. Any information please?.   

Roland

Posted: Tue Sep 7, 2021 10:40pm

Roland

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Posted: Tue Sep 7, 2021 10:40pm

All those old men above ( 🤭🤭 ) are just pointing out the error of your friends ways.

Friends & relatives are not allowed to post prescription medication out of the country.

They are defrauding the NHS.

The medication has probably been seized.

Do a Google search & read the results.

LeginSenoj

Posted: Wed Sep 8, 2021 7:18am

LeginSenoj

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Posted: Wed Sep 8, 2021 7:18am

There clearly isn’t any advice on how to become better at being illegal, which is what you appear to be asking, however, you do not indicate, how many months your friend has been waiting. If you did, others may be able to indicate if their experience is similar or if your friends delay is excessive.  Presumably she has her S1 and it has been registered with INSS? If not, I saw recently that there are instructions on gov.uk on how to do this online. I believe it point to the Spanish link to do this. This may speed things up a bit. As for her driving licence, assuming she registered with DGT, for exchange before 31st December, she is entitled to rolling 3 month permits that will allow her to drive until her full exchange licence is received. Finally, it may be that she needs to change gestor, if the service she is receiving is below par.

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