Posted: Sun Jul 8, 2018 10:48pm
I had loads of problems with this change of banks
To be honest it's be a real pain. The Bankia website & all its functions look like they have been set up by a 10 year old.
You will have to go back into the bank again I am afraid as this will be the only way you will get it sorted. Unlike in the UK were you would be able to sort it online.
Make sure the bank has your ( I presume ) UK mobile number dropping off the leading zero.
They should be able to sort all this in the branch there are several people that speak good English in the Mazarron branch.