New Gas Boiler Issues

Posted: Mon Dec 9, 2019 8:17pm

8 replies252 views6 members subscribed

Daniel43530

Posts: 17

2 helpful points

Location: Camposol

Joined: 28 Apr 2019

Hi Everyone

Recently had a gas boiler installed to our villa on Section D.

Keep having issues with not firing - Company comes out and keeps saying insect got stuck in the firing tube so that’s what’s causing the boiler not firing up.

It seems strange if they know there is potential risks of insects getting in why aren’t they putting in a safety grill to avoid this happening as they want to keep charging for call out even though it’s under 2 year warranty

Anyone else experience issues with their gas boilers not firing because of insects

Reply
View 8 replies

Posted: Tue Dec 10, 2019 9:31am

frequent flyer

Super helpful member

Posts: 969

1083 helpful points

Location: Camposol

Joined: 9 Feb 2018

Posted: Tue Dec 10, 2019 9:31am

Daniel43530 wrote on Mon Dec 9, 2019 8:17pm:
Hi Everyone
Recently had a gas boiler installed to our villa on Section D.

Read more...

Keep having issues with not firing - Company comes out and keeps saying insect got stuck in the firing tube so that’s what’s causing the boiler not firing up.

It seems strange if they know there is potential risks of insects getting in why aren’t they putting in a safety grill to avoid this happening as they want to keep charging for call out even though it’s under 2 year warranty
Anyone else experience issues with their gas boilers not firing because of insects

If it is the type that is just stuck on a wall outside with a metal box over it you will get many problems from dust and so forth blocking the pilot burner / main burner... according to the manufacturers these boilers require a flue and are not suitable for fixing outside in the open.

Reply

Posted: Tue Dec 10, 2019 10:02am

Daniel43530

Original Poster

Posts: 17

2 helpful points

Location: Camposol

Joined: 28 Apr 2019

Posted: Tue Dec 10, 2019 10:02am

Unfortunately yes it is... it’s frustrating they did not inform us on these issues thrn I would of stayed with geyser....

Reply

Posted: Tue Dec 10, 2019 1:24pm

jaz007

Helpful member

Posts: 175

114 helpful points

Location: Camposol

Joined: 20 Aug 2019

Posted: Tue Dec 10, 2019 1:24pm

Camposol Heating and Maintenance installed our new boiler - totally different to the one who've had installed, is plugged into the wall. Could give them a call, see what they suggest.

Reply

Posted: Tue Dec 10, 2019 2:47pm

Daniel43530

Original Poster

Posts: 17

2 helpful points

Location: Camposol

Joined: 28 Apr 2019

Posted: Tue Dec 10, 2019 2:47pm

That’s the company unused. They said it was the Best Boiler , but we’ve had nothing but problems 😠

Reply

Posted: Tue Dec 10, 2019 3:48pm

Toprod

Posts: 75

34 helpful points

Location: Camposol

Joined: 6 Aug 2019

Posted: Tue Dec 10, 2019 3:48pm

Can i please ask make of the boiler?

Reply

Posted: Tue Dec 10, 2019 4:00pm

jaz007

Helpful member

Posts: 175

114 helpful points

Location: Camposol

Joined: 20 Aug 2019

Posted: Tue Dec 10, 2019 4:00pm

The boiler I had installed I think was a Juncker - couldn't fault Camposol Maintenance & Heating, our old boiler stopped working when we arrived towards end of Sep, they replaced on the day we were flying back to blighty.