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Water bill

Posted: Mon Sep 21, 2020 9:06am
2 replies133 views3 members subscribed
Avril217

Posts: 12

Location: Camposol

Joined: 12 May 2020

Just had first bill from Aquila but they have taken 3 payments is this normal does anyone know why ?  Confusing 

Sunnyspain

Posted: Tue Sep 22, 2020 7:10am

Sunnyspain

Helpful member

Posts: 495

367 helpful points

Location: Camposol

Joined: 30 Mar 2018

Posted: Tue Sep 22, 2020 7:10am

Hi we had our bill yesterday but has not come out of the bank yet. Does the bill include the connection charge?

Email them and ask for an explanation. Our bi monthly bills are normally €45 ( no pool but hot tub )

jaz007

Posted: Tue Sep 22, 2020 12:15pm

jaz007

Helpful member

Posts: 135

84 helpful points

Location: Camposol

Joined: 20 Aug 2019

Posted: Tue Sep 22, 2020 12:15pm

Hi last year we had 2 or 3 bills go out - as Aquila hadn't processed the forms by solicitor. When chased and system updated we were then charged for the outstanding bills. Check your account and see if you haven't paid these in previous amounts, I would think it is the system playing catch up. 

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