Water bill

Posted: Mon Sep 21, 2020 9:06am

5 replies231 views5 members subscribed

Avril217

Posts: 12

Location: Camposol

Joined: 12 May 2020

Just had first bill from Aquila but they have taken 3 payments is this normal does anyone know why ? Confusing

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Posted: Tue Sep 22, 2020 7:10am

Sunnyspain

Very helpful member

Posts: 1426

997 helpful points

Location: Camposol

Joined: 30 Mar 2018

Posted: Tue Sep 22, 2020 7:10am

Hi we had our bill yesterday but has not come out of the bank yet. Does the bill include the connection charge?

Email them and ask for an explanation. Our bi monthly bills are normally €45 ( no pool but hot tub )

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Posted: Tue Sep 22, 2020 12:15pm

jaz007

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Posts: 175

114 helpful points

Location: Camposol

Joined: 20 Aug 2019

Posted: Tue Sep 22, 2020 12:15pm

Hi last year we had 2 or 3 bills go out - as Aquila hadn't processed the forms by solicitor. When chased and system updated we were then charged for the outstanding bills. Check your account and see if you haven't paid these in previous amounts, I would think it is the system playing catch up.

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Posted: Wed Feb 17, 2021 7:27pm

Scallywag

Posts: 33

5 helpful points

Location: Camposol

Joined: 9 Feb 2021

Posted: Wed Feb 17, 2021 7:27pm

Sunnyspain wrote on Tue Sep 22, 2020 7:10am:
Hi we had our bill yesterday but has not come out of the bank yet. Does the bill include the connection charge?
Email them and ask for an explanation. Our bi monthly bills are normally €45 ( no pool but hot tub )

If you don’t mind me asking - when you say bi-monthly do you mean every 2 months or twice a month?