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Does anybody have the Curenergia app on their smartphone ??
I had it on my phone for several years then I could not access it because it said password etc not recognised.
Despite the password etc not being changed.
I can access my account via their website using the same password but not the app !!
I have tried everything I can think off but still get the same message saying password / login not recognised.
Posted: Sat Mar 15, 2025 11:21am
Helpful member
Hi Roland,
the app is out of date and requires updating, once updated it will allow you to log in, you need to go to App Store (Iphone) or Play store for Android I think
hope this helps
Lee
Bartman123 wrote on Sat Mar 15, 2025 11:21am:
Hi Roland,
the app is out of date and requires updating, once updated it will allow you to log in, you need to go to App Store (Iphone) or Play store for Android I think
Read more...
hope this helps
Lee
Tried deleting the app & re downloading it many times.
Still get the same message that the user name & password are incorrect.
But can access the account on PC.
I wonder if it is that I am using a UK phone ??
Maybe Curenergia have changed something ?
Posted: Sun Mar 16, 2025 6:39am
Super helpful member
Try changing the location to Spain on your phone and see if that works.
Posted: Sun Mar 16, 2025 6:46am
Super helpful member
I have just tried my iberdrola app and web and both say system error try again later
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Sunnyspain wrote on Sun Mar 16, 2025 6:39am:
Try changing the location to Spain on your phone and see if that works.
Tried that still no access on the app.
I can access my account on my pc.
Posted: Sun Mar 16, 2025 5:12pm
Super helpful member
Think the system is down
Just an update.
I am back in the UK now and thought I would just try and access the app again.
Would you believe it I get straight into the app.
So it looks like nothing to do with me !!
🙄🙄🙄
Posted: Sat Mar 22, 2025 4:19pm
Super helpful member
Roland wrote on Sat Mar 22, 2025 2:41pm:
Just an update.
I am back in the UK now and thought I would just try and access the app again.
Read more...
Would you believe it I get straight into the app.
So it looks like nothing to do with me !!
🙄🙄🙄
I got in the next day too.
Sunnyspain wrote on Sat Mar 22, 2025 4:19pm:
I got in the next day too.
Bizarre !!
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