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Electric Problems

Posted: Thu Jul 29, 2021 8:40pm
23 replies635 views6 members subscribed
Roland

Roland

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Posts: 3519

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Location: Camposol

Joined: 23 Feb 2018

I have this smart meter in my property in Spain.
https://www.sagemcom.com/V02/smart-city/smart-meter/electricity/plc-power-line-carrier/plc-t210-three-phase000/
I have no electric in the house.

All the trip switches have been reset etc but still nothing.

The smart meter has a steady amber light showing if that means anything.

Anybody have any idea what the problem might be ??

Bills are all up to date.

No consumption for 10 months though only standing charges.

LeginSenoj

Posted: Fri Jul 30, 2021 6:37am

LeginSenoj

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Location: Camposol

Joined: 29 May 2018

Posted: Fri Jul 30, 2021 6:37am

Hi Roland,

I don’t know the answer to your issue, but you may like to give Tom Ford a call on 666 133 674

He is very knowledgeable and a qualified electrician.

Good luck

hilaryskitchen

Posted: Fri Jul 30, 2021 7:55am

hilaryskitchen

Helpful member

Posts: 397

316 helpful points

Location: Camposol

Joined: 30 Oct 2017

Posted: Fri Jul 30, 2021 7:55am

Roland wrote on Thu Jul 29, 2021 8:40pm:

I have this smart meter in my property in Spain.
https://www.sagemcom.com/V02/smart-city/smart-meter/electricity/plc-power-line-carrier/plc-t210-three-phase000/
I have no electric in the house.

All the trip switches have been reset etc but still nothing.

The smart meter has a steady amber light showing if that means anything.

Anybody have any idea what the problem might be ??

Bills are all up to date.

No consumption for 10 months though only standing charges.

Hi Roland

                     Hope your sorted your issues but if not check your main supply box your R.C.D may have tripped ours is located on the wall outside our Villa.

Phil.

Roland

Posted: Fri Jul 30, 2021 9:16am

Roland

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Posts: 3519

2581 helpful points

Location: Camposol

Joined: 23 Feb 2018

Posted: Fri Jul 30, 2021 9:16am

LeginSenoj wrote on Fri Jul 30, 2021 6:37am:

Hi Roland,

I don’t know the answer to your issue, but you may like to give Tom Ford a call on 666 133 674

He is very knowledgeable and a qualified electrician.

Good luck

Thanks for that contact number.

Roland

Posted: Fri Jul 30, 2021 9:17am

Roland

Original Poster

Legendary helpful member

Posts: 3519

2581 helpful points

Location: Camposol

Joined: 23 Feb 2018

Posted: Fri Jul 30, 2021 9:17am

hilaryskitchen wrote on Fri Jul 30, 2021 7:55am:

Hi Roland

                     Hope your sorted your issues but if not check your main supply box your R.C.D may have tripped ours is located on the wall outside our Villa.

Phil.

Phil

No not sorted yet.

We only have the trip switches in the consumer unit in the house.

No other trip switches anywhere.

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hilaryskitchen

Posted: Fri Jul 30, 2021 9:38am

hilaryskitchen

Helpful member

Posts: 397

316 helpful points

Location: Camposol

Joined: 30 Oct 2017

Posted: Fri Jul 30, 2021 9:38am

Roland wrote on Fri Jul 30, 2021 9:17am:

Phil

No not sorted yet.

We only have the trip switches in the consumer unit in the house.

No other trip switches anywhere.

Roland

               No sure what type of Villa you have but when we had a Classico on C2 there was a communal supply box where the main 415v supply came in and then eveach Villa had  a marked R.C.D in that supply box, might be worth asking a neighbour, I am on Camposol and was an electrian but I don't have any testing equipment here or much knowledge of the Spanish Electrical Supplies but I'm happy to pop round to your place if you can't get a local electrian and have look you can ring me on 07415840064 (English phone)

Phil.

Will60

Posted: Fri Jul 30, 2021 9:54am

Will60

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Posted: Fri Jul 30, 2021 9:54am

Our Smart Meter has a reset button. When pressed, the amber light turns green - might help.

The amber light indicates that the meter has cut off due to power demand above the contracted potencia .... too many appliances on, or a fault to which the meter has reacted before the trips cut out.

Roland

Posted: Fri Jul 30, 2021 10:22am

Roland

Original Poster

Legendary helpful member

Posts: 3519

2581 helpful points

Location: Camposol

Joined: 23 Feb 2018

Posted: Fri Jul 30, 2021 10:22am

hilaryskitchen wrote on Fri Jul 30, 2021 9:38am:

Roland

               No sure what type of Villa you have but when we had a Classico on C2 there was a communal supply box where the main 415v supply came in and then eveach Villa had  a marked R.C.D in that supply box, might be worth asking a neighbour, I am...

... on Camposol and was an electrian but I don't have any testing equipment here or much knowledge of the Spanish Electrical Supplies but I'm happy to pop round to your place if you can't get a local electrian and have look you can ring me on 07415840064 (English phone)

Phil.

Phil

It is a Fiesta villa on A.

There is no communal supply just a box with 2 meters in it one is the neighbours.

They have electric.

I just wonder if the keyholder is not turning on the switches on the consumer unit properly or not in the right order ??

Having said that when they turn all the switches to on, the power does not come on in the house.

Pressing the orange button on the meter does not help.

Thanks for the offer of popping round much appreciated.

Roland

Posted: Fri Jul 30, 2021 10:25am

Roland

Original Poster

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Posts: 3519

2581 helpful points

Location: Camposol

Joined: 23 Feb 2018

Posted: Fri Jul 30, 2021 10:25am

Will60 wrote on Fri Jul 30, 2021 9:54am:

Our Smart Meter has a reset button. When pressed, the amber light turns green - might help.

The amber light indicates that the meter has cut off due to power demand above the contracted potencia .... too many appliances on, or a fault to which the meter has reacted before the trips cut out.

Will60

Nothing can have tripped out the electric in the house as the electric has been turned off for 10 months.

This is my meter

paulsav

Posted: Fri Jul 30, 2021 12:23pm

paulsav

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Location: Yecla

Joined: 4 Dec 2015

Posted: Fri Jul 30, 2021 12:23pm

Roland wrote on Fri Jul 30, 2021 10:25am:

Will60

Nothing can have tripped out the electric in the house as the electric has been turned off for 10 months.

This is my meter

Hi Roland

I have the identical meter albeit 500mts away from our house in someone else's land. We have overloaded on occassions and as potencia only 3.5 kW and had to go to meter and press orange button as Will60 stated. Have you had no power since arriving or did you have power and it's just gone off? I would give the electrician a ring as it's possible it's not a DIY fix if orange button doesn,t reset. When we reset we have all appliances switched off first in house in case it's a fault on one of them. Hope you get sorted quick it's distressing. 

Regards 

Pauline 

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