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Sabadell charges

Posted: Sat Oct 9, 2021 9:46am
2 replies112 views3 members subscribed
lal47

Posts: 33

1 helpful points

Location: Isla Plana

Joined: 2 Sep 2018

Hi, has anyone managed to reclaim the commission charged by Sabadell early this year. They were charging 18 euros  for money transfers, we were charged for a pension going in to an online fee free account. All of a sudden this stopped which leads me to believe they were wrong to do this and we all should be refunded. However in emails too numerous to count the only response I have had is, and I quote " this was a transfer fee".  In Spain now, so going into bank personally if they ever respond to my request  for an appointment to discuss this. Would appreciate any comments re this. Thanks

rma44

Posted: Sun Oct 10, 2021 11:39am

rma44

Helpful member

Posts: 709

406 helpful points

Joined: 2 Mar 2016

Posted: Sun Oct 10, 2021 11:39am

lal47 wrote on Sat Oct 9, 2021 9:46am:

Hi, has anyone managed to reclaim the commission charged by Sabadell early this year. They were charging 18 euros  for money transfers, we were charged for a pension going in to an online fee free account. All of a sudden this stopped which leads me to believe they were wrong to do this and ...

...we all should be refunded. However in emails too numerous to count the only response I have had is, and I quote " this was a transfer fee".  In Spain now, so going into bank personally if they ever respond to my request  for an appointment to discuss this. Would appreciate any comments re this. Thanks

I don't know about this fee, but Sabadell will rip you off for anything and from my experience emails never get answered! I did call into the my branch at the port in September when I was over there, but be prepared for a very long wait! The 'make appointment' online didn't work....no surprise there, and they have closed one branch down at the port. When I finally got to the desk, the girl was very helpful but doing anything out of the ordinary from the UK is almost impossible!

lal47

Posted: Sun Oct 10, 2021 1:07pm

lal47

Original Poster

Posts: 33

1 helpful points

Location: Isla Plana

Joined: 2 Sep 2018

Posted: Sun Oct 10, 2021 1:07pm

rma44 wrote on Sun Oct 10, 2021 11:39am:

I don't know about this fee, but Sabadell will rip you off for anything and from my experience emails never get answered! I did call into the my branch at the port in September when I was over there, but be prepared for a very long wait! The 'make appointment' online didn't work....no surprise th...

...ere, and they have closed one branch down at the port. When I finally got to the desk, the girl was very helpful but doing anything out of the ordinary from the UK is almost impossible!

Thanks for that, I think all Spanish banks must be the same. We moved from Bankia for same reasons so no change there then. Makes you appreciate UK banks!!

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