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Basura

Posted: Tue Feb 2, 2021 5:00pm
25 replies412 views6 members subscribed
android

Posts: 11

Location: Los Alcázares

Joined: 6 Nov 2020

Despite extensive searching, which mostly seems to contradict each other, I would be very grateful if someone could tell me please, is the cost of basura included in your water bill for property located in Los Alcazares Many thanks Andy

PhilTox

Posted: Tue Feb 2, 2021 5:03pm

PhilTox

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Posts: 461

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Location: Camposol

Joined: 1 Oct 2018

Posted: Tue Feb 2, 2021 5:03pm

android wrote on Tue Feb 2, 2021 5:00pm:

Despite extensive searching, which mostly seems to contradict each other, I would be very grateful if someone could tell me please, is the cost of basura included in your water bill for property located in Los Alcazares Many thanks Andy

If it is it should be itemised on your bill. Certainly is on our bills from aqualia. Don't forget basura was dropped for a while last year during initial lockdown period.

android

Posted: Tue Feb 2, 2021 7:21pm

android

Original Poster

Posts: 11

Location: Los Alcázares

Joined: 6 Nov 2020

Posted: Tue Feb 2, 2021 7:21pm

PhilTox wrote on Tue Feb 2, 2021 5:03pm:

If it is it should be itemised on your bill. Certainly is on our bills from aqualia. Don't forget basura was dropped for a while last year during initial lockdown period.

Evening Phil many thanks for your reply, as I am with aqualia hopefully I should be same Kind Regards Andy

Roland

Posted: Wed Feb 3, 2021 9:34am

Roland

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Posts: 2238

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Location: Camposol

Joined: 23 Feb 2018

Posted: Wed Feb 3, 2021 9:34am

If you don't have a copy of your bill you can set up login details to your Aqualia account & view it there.

android

Posted: Wed Feb 3, 2021 12:50pm

android

Original Poster

Posts: 11

Location: Los Alcázares

Joined: 6 Nov 2020

Posted: Wed Feb 3, 2021 12:50pm

Roland wrote on Wed Feb 3, 2021 9:34am:

If you don't have a copy of your bill you can set up login details to your Aqualia account & view it there.

Many thanks for your helpful reply & is what I was actually doing this morning, which unfortunately then become quite depressing, in that it would appear they was charging for Busara, but apparently not anymore, would have been nice to be informed of the fact! and now that we are post brexit, would imagine that it is now going to be a painful & costly problem to solve  Kind Regards Andy

alcar5

Posted: Thu Feb 4, 2021 8:43pm

Posts: 4

30 helpful points

Location: Los Alcázares

Joined: 28 Jul 2017

Posted: Thu Feb 4, 2021 8:43pm

android wrote on Tue Feb 2, 2021 5:00pm:

Despite extensive searching, which mostly seems to contradict each other, I would be very grateful if someone could tell me please, is the cost of basura included in your water bill for property located in Los Alcazares Many thanks Andy

HI Just to add that my Basura charge always comes separately from my water bills with AQUAILIA  my water bills are  paid by dd from the bank and the bill for Basura comes in as a separate charge of 26 euros

Barbara1180

Posted: Tue Apr 27, 2021 10:37am

Posts: 10

1 helpful points

Location: Los Alcázares

Joined: 27 Apr 2021

Posted: Tue Apr 27, 2021 10:37am

Would anyone be able to explain to me why I have been debited for Basuras for 5th Jan/Feb/Mar - €26.50 which will amount to €318 if this continues every month whereas I used to pay it quarterly, paying €106! I have tried to find an email for the town hall and have been unsuccessful. Does anyone know the email please?

PeterC

Posted: Tue Apr 27, 2021 1:47pm

PeterC

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Location: Los Alcázares

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Posted: Tue Apr 27, 2021 1:47pm

"as for 5th Jan/Feb/Mar - €26.50 "

That is what you have been charged - €26.50 for the quarter.

Barbara1180

Posted: Tue Apr 27, 2021 5:12pm

Posts: 10

1 helpful points

Location: Los Alcázares

Joined: 27 Apr 2021

Posted: Tue Apr 27, 2021 5:12pm

PeterC wrote on Tue Apr 27, 2021 1:47pm:

"as for 5th Jan/Feb/Mar - €26.50 "

That is what you have been charged - €26.50 for the quarter.

I usually get charged once every three months but have already been charged €26.50 each month so far this year - in other words 3 x €26.50 so far this year. Jan Feb and March, surely there is something wrong here so I tried Banc Sabadell to help me, asking for Town Hall’s address but they say they do not know it. Would you happen to know it please?

PeterC

Posted: Tue Apr 27, 2021 5:39pm

PeterC

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Posts: 1409

832 helpful points

Location: Los Alcázares

Joined: 10 Nov 2016

Posted: Tue Apr 27, 2021 5:39pm

Maybe you should print out the details of each debit. It is possible that they are playing catch-up and charging you each month for each quarter?

The payments should show all the details you need to be able to ask the town hall. 

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