Fibre Broadband in Los Narejos
MMy new fibre optic broadband should be up to 200Mbps but is currently typically between 30 and 50 with a single incidence of 76. Before I go back to the supplier, has anyone else had differing results?
MMy new fibre optic broadband should be up to 200Mbps but is currently typically between 30 and 50 with a single incidence of 76. Before I go back to the supplier, has anyone else had differing results?
Posted: Thu Mar 11, 2021 1:52pm
Super helpful member
Be careful that whatever platform you are using to test the speed is capable of reading high speeds. If I test mine on this old laptop (Windows10) I get 46 Mbps download, 49 Mbps upload. My 8th generation iPad gives 449 Mbps down & 387 Mbps up - both using wifi connection.
Posted: Thu Mar 11, 2021 7:37pm
Thanks Peter.
I am running an App called Speedtest on my Samsung S7 phone. It seemed reasonably believable reporting on the 25Mbps system I had before where download speeds were well in the teens.
Posted: Fri Mar 12, 2021 11:05am
Helpful member
Speed tests can be misleading, many mobile phones only operate at 100mB max, as do many older computers, latest generation will operate WIFI at 300-500, while ethernet to computer can be 600mB. So last of these will be the only one which gives you accurate reading.
Posted: Fri Mar 12, 2021 11:37am
Super helpful member
If you really are concerned try downloading a file of a known size and time it.
https://www.thinkbroadband.com/download
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Posted: Sat Mar 20, 2021 3:16pm
I have now found the problem. My phone was not connected to the 5G internet option. The speed test is now showing over 400 (fibre is advertised at 600) so I am happy.
Posted: Sat Mar 20, 2021 3:31pm
Helpful member
Good feedback
Posted: Sun Mar 21, 2021 7:27pm
Who ks your supplier. I ditched Avatel some time ago but need to find a replacement when/if I get back in May
Posted: Sun Mar 21, 2021 9:27pm
Super helpful member
I get 600Mbps with Telecable. Their “fibre guru” Alejandro speaks good English, and is certainly enthusiastic....having suffered tv & internet through Avatel via Wimax it was a joy to have no breaks during the recent heavy rain & wind!
Posted: Sun Mar 21, 2021 9:45pm
PeterC wrote on Sun Mar 21, 2021 9:27pm:
I get 600Mbps with Telecable. Their “fibre guru” Alejandro speaks good English, and is certainly enthusiastic....having suffered tv & internet through Avatel via Wimax it was a joy to have no breaks during the recent heavy rain & wind!
Thanks Peter, I'll contact them when i get there
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