Ripped off by Interrent?
A warning to other car hirers:
Interrent took 150 euros 'fuel deposit' (it must have been a very big fuel tank!) when I recently hired a car from Alicante airport on a 'full to full' basis. The car was filled up which was confirmed on return of the car but nearly 3 weeks later there is no sign of the deposit being returned. I have written several emails and received replies including that "the fuel deposit was returned on 12th Aug" which was when the rental started so they must have been clairvoyant that I would return it full two weeks later.
This feels beyond incompetence and more like fraud to me. Has anyone had a similar experience and if so how did you resolve it? I think contacting my credit card company is the next step but I'm sure that won't be quick either.....