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Bank problems - Page 2

JuliaR

Posted: Wed Mar 20, 2019 10:54am

Posts: 8

4 helpful points

Location: San Cayetano

Joined: 24 Jul 2018

Posted: Wed Mar 20, 2019 10:54am

Hi, we use Sabadell and they have had English speakers in all of the branches (4) we have been in. 

The website is English (drop down menu) and the app is a doddle.

We get a text each time money is withdrawn or a bill is paid.

Julia

Gwen

Posted: Wed Mar 20, 2019 1:23pm

Posts: 25

7 helpful points

Location: El Carmoli

Joined: 24 Feb 2018

Posted: Wed Mar 20, 2019 1:23pm

We have had a problem also with Bankia they deactivated our account because of the amalgamation . none of our direct debits where paid.  Because our main branch is in Guardamar and has been for over 30 years it was then Caja Murcia.  Since moving to the Mar Menor 10 yrs ago we just used the local bank in Los Alcazares.  The problem is we're still in the U.K. So when we realised what was going on and no bills had been paid.  We had to go over to Spain this January to re open the account and it had to be at the branch at Guardamar.  We spent 3 hours there and then we had  to go to all of our suppliers to give them our new bank details.  We spent the best part of three days sorting it out.  When we questioned it at the bank they said it's the law you have to re register and of course you need to let your suppliers know. 

We are wondering what Santander is like there is a branch in Los Alcazares.  Anyone know what they are like. 

Thanks 

KathyL

Posted: Wed Mar 20, 2019 2:03pm

KathyL

Helpful member

Posts: 121

171 helpful points

Location: Camposol

Joined: 12 Jul 2017

Posted: Wed Mar 20, 2019 2:03pm

Cajamar in Isla Plana....Mario speaks perfect English .

rma44

Posted: Wed Mar 20, 2019 4:16pm

rma44

Helpful member

Posts: 709

406 helpful points

Joined: 2 Mar 2016

Posted: Wed Mar 20, 2019 4:16pm

I read last week that the government is capping all current account charges for all Spanish banks at  (if I remember correctly) 3€ per month. I'm with Sabadell and can't fault them. English speaking at my branch next to Mercadonna. Santander Spain is a bank to Santander UK.

Mmcam13

Posted: Wed Mar 20, 2019 6:22pm

Posts: 59

4 helpful points

Location: Lo Pagan

Joined: 15 Jan 2019

Posted: Wed Mar 20, 2019 6:22pm

Yes CaixaBank bank in san javier. The girl Monica and Alberto speak English and very helpful. 

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sdb137

Posted: Wed Mar 20, 2019 6:23pm

sdb137

Very helpful member

Posts: 1020

626 helpful points

Location: Camposol

Joined: 21 Jan 2018

Posted: Wed Mar 20, 2019 6:23pm

Hi, Fully agree.

Sabadell have been brilliant to us, and so helpfull.

English speaking, and sort out all problems.

eduardo3332

Posted: Wed Mar 20, 2019 7:11pm

eduardo3332

Super helpful member

Posts: 1570

1178 helpful points

Joined: 21 Jan 2016

Posted: Wed Mar 20, 2019 7:11pm

Hi

Like Steve said I would recommend La Caxia many branches and if you push the Manager/Director you will not pay any charges.

Also there internet banking can be accessed in English if necessary

I have been with them for over 12 years and never had any problems.

rma44

Posted: Wed Mar 20, 2019 11:03pm

rma44

Helpful member

Posts: 709

406 helpful points

Joined: 2 Mar 2016

Posted: Wed Mar 20, 2019 11:03pm

rma44 wrote on Wed Mar 20, 2019 4:16pm:

I read last week that the government is capping all current account charges for all Spanish banks at  (if I remember correctly) 3€ per month. I'm with Sabadell and can't fault them. English speaking at my branch next to Mercadonna. Santander Spain is a bank to Santander UK.

Whoops...should read 'different bank to Santander UK'.

Kaz63

Posted: Thu Mar 21, 2019 8:10am

Kaz63

Helpful member

Posts: 96

63 helpful points

Location: Sucina

Joined: 13 Nov 2016

Posted: Thu Mar 21, 2019 8:10am

As a Sabadell user, we were told, but I like many others probably didn't read the communication about the quarterly rise. However problem solved, as they discussed changing accounts with me, I have 700 euros going in every month, changed accounts, therefore no charges. 

I have found them more than helpful each and every time! 

Sonic

Posted: Tue Mar 26, 2019 12:56pm

Posts: 23

6 helpful points

Joined: 4 Dec 2018

Posted: Tue Mar 26, 2019 12:56pm

We use Sabadell. They speak English and are very helpful but be prepared to queue and wait as it is always very busy. I believe Santander in the port is only a cash point (ATM)

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