To those who speak Spanish, well done now trumpets down please. To those who struggle, maybe Roland's and one other translation App will assist. Interestingly, British Gas facilitate 20+ languages when billing and corresponding!
Posted: Sat Feb 15, 2020 10:39am
Helpful member
Yes it's interesting comparing different EU countries. In England the Council and utilities offer umpteen languages, but Spain is much different! I have written to Iberdrola and await their reply. If they don't offer anything, I'll try out the App solution, just taking the easy option first.
Some useful info here regarding electric bills.
Posted: Sat Feb 15, 2020 11:26am
Helpful member
Then use Google translate, as recommended. Don't ignore the emails it's costing you money.
If you use Chrome as a web browser auto-translate Spanish into English is also very useful.
Posted: Mon Feb 17, 2020 10:54am
Helpful member
Update to all.
My simple approach seemed to work. I've just had a reply from Iberdrola to my email and they will in future send all bills and information notices to me in English. I'll wait and see if that happens but it looks promising.
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Posted: Wed Feb 19, 2020 12:33pm
rma44 wrote on Mon Feb 17, 2020 10:54am:
Update to all.
My simple approach seemed to work. I've just had a reply from Iberdrola to my email and they will in future send all bills and information notices to me in English. I'll wait and see if that happens but it looks promising.
Fantastic result!
Posted: Wed Feb 19, 2020 3:04pm
I get my bills emailed to me as a pdf attachment every month in English and have done for around five years.
Posted: Wed Feb 19, 2020 5:26pm
Take a photo, import to Google translate, I do this with all Spanish documents I don't understand. Works for me, good luck.
Looks like this is a new thing on Google translate.
It's absolutely unbelievable the power of Google translate.
Open translate app using your smartphone over a document & it is instantly translated on your screen !!
We have same problem too. Never can understand them and why they have so steep charges.
Does any one knows any other utilities can be use for electric supply which are cheaper and better customer service
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