Iberdrola - Utilities: Electric, gas and water recommendations and advice in Puerto de Mazarrón - Puerto de Mazarrón forum - Costa Cálida forum in the Murcia province of Spain
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Iberdrola - Page 2

zacdog

Posted: Sat Feb 15, 2020 10:32am

zacdog

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Posts: 468

221 helpful points

Location: Camposol

Joined: 14 Oct 2018

Posted: Sat Feb 15, 2020 10:32am

To those who speak Spanish, well done now trumpets down please. To those who struggle, maybe Roland's and one other translation App will assist.  Interestingly, British Gas facilitate 20+ languages when billing and corresponding!

rma44

Posted: Sat Feb 15, 2020 10:39am

rma44

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Posts: 709

406 helpful points

Joined: 2 Mar 2016

Posted: Sat Feb 15, 2020 10:39am

Yes it's interesting comparing different EU countries. In England the Council and utilities offer umpteen languages, but Spain is much different! I have written to Iberdrola and await their reply. If they don't offer anything, I'll try out the App solution, just taking the easy option first.

Roland

Posted: Sat Feb 15, 2020 10:54am

Roland

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Posts: 3519

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Location: Camposol

Joined: 23 Feb 2018

Posted: Sat Feb 15, 2020 10:54am

Some useful info here regarding electric bills.

Electric Bills

Roberto30710

Posted: Sat Feb 15, 2020 11:26am

Roberto30710

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Posts: 411

362 helpful points

Location: Los Alcázares

Joined: 28 Nov 2018

Posted: Sat Feb 15, 2020 11:26am

Then use Google translate, as recommended. Don't ignore the emails it's costing you money.  

If you use Chrome as a web browser auto-translate Spanish into English is also very useful.

rma44

Posted: Mon Feb 17, 2020 10:54am

rma44

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Posts: 709

406 helpful points

Joined: 2 Mar 2016

Posted: Mon Feb 17, 2020 10:54am

Update to all.

My simple approach seemed to work. I've just had a reply from Iberdrola to my email and they will in future send all bills and information notices to me in English. I'll wait and see if that happens but it looks promising.

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Janice51

Posted: Wed Feb 19, 2020 12:33pm

Posts: 31

13 helpful points

Location: Almendricos

Joined: 14 May 2018

Posted: Wed Feb 19, 2020 12:33pm

rma44 wrote on Mon Feb 17, 2020 10:54am:

Update to all.

My simple approach seemed to work. I've just had a reply from Iberdrola to my email and they will in future send all bills and information notices to me in English. I'll wait and see if that happens but it looks promising.

Fantastic result! 

John11

Posted: Wed Feb 19, 2020 3:04pm

Posts: 8

7 helpful points

Joined: 7 May 2019

Posted: Wed Feb 19, 2020 3:04pm

I get my bills emailed to me as a pdf attachment every month in English and have done for around five years. 

lal47

Posted: Wed Feb 19, 2020 5:26pm

Posts: 33

1 helpful points

Location: Isla Plana

Joined: 2 Sep 2018

Posted: Wed Feb 19, 2020 5:26pm

Take a photo, import to Google translate, I do this with all Spanish documents I don't understand. Works for me, good luck. 

Roland

Posted: Wed Feb 19, 2020 5:45pm

Roland

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Posts: 3519

2581 helpful points

Location: Camposol

Joined: 23 Feb 2018

Posted: Wed Feb 19, 2020 5:45pm

Looks like this is a new thing on Google translate.

It's absolutely unbelievable the power of Google translate.

Open translate app using your smartphone over a document & it is instantly translated on your screen !!

Sue46

Posted: Wed Feb 19, 2020 5:54pm

Posts: 21

2 helpful points

Location: La Tercia

Joined: 22 Jan 2020

Posted: Wed Feb 19, 2020 5:54pm

We have same problem too. Never can understand them and why they have so steep charges. 

Does any one knows any other utilities can be use for electric supply which are cheaper and better customer service 

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