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Paying a parking fine

Posted: Mon Aug 10, 2020 11:29am
6 replies119 views3 members subscribed
jamesbrearley

Posts: 4

1 helpful points

Joined: 10 Aug 2020

Hi,

We have returned to England after a holiday in Murcia in which we picked up a parking fine in Puerto de Mazarron. We tried to pay it in a bank and at an ATM but without success. Does anyone know how we can pay this from England or an email address that we can use to contact the issuing authority? 

Thanks,

James.

Sonic

Posted: Sun Aug 16, 2020 9:46am

Posts: 19

6 helpful points

Joined: 4 Dec 2018

Posted: Sun Aug 16, 2020 9:46am

Does it not give an address or bank details on the ticket? Maybe the name of the town hall (Ayuntamiento). They might be able to help you. Sorry I can’t. 

jamesbrearley

Posted: Mon Aug 17, 2020 9:41am

jamesbrearley

Original Poster

Posts: 4

1 helpful points

Joined: 10 Aug 2020

Posted: Mon Aug 17, 2020 9:41am

Sonic wrote on Sun Aug 16, 2020 9:46am:

Does it not give an address or bank details on the ticket? Maybe the name of the town hall (Ayuntamiento). They might be able to help you. Sorry I can’t. 

Thanks but we rang them and they couldn't help. Looks like the rental car company will have to pay it and they will then charge us.

Dangerous

Posted: Mon Aug 17, 2020 7:07pm

Posts: 104

30 helpful points

Location: Isla Plana

Joined: 5 Oct 2019

Posted: Mon Aug 17, 2020 7:07pm

When I got ticket on my car, I paid online, details was provided on the back of  the letter, super easy. But if this is a rental car? Rental company will charge you  the admin fee and actual fine. But you need to chase the rental company not to sit too long on they hands and pay it promptly. You might need to keep an eye on your credit card statement, all charges should be deducted by rental company from there.

Hope it helps 

jamesbrearley

Posted: Tue Aug 18, 2020 1:33pm

jamesbrearley

Original Poster

Posts: 4

1 helpful points

Joined: 10 Aug 2020

Posted: Tue Aug 18, 2020 1:33pm

Dangerous wrote on Mon Aug 17, 2020 7:07pm:

When I got ticket on my car, I paid online, details was provided on the back of  the letter, super easy. But if this is a rental car? Rental company will charge you  the admin fee and actual fine. But you need to chase the rental company not to sit too long on they hands and pay it prom...

...ptly. You might need to keep an eye on your credit card statement, all charges should be deducted by rental company from there.

Hope it helps 

Thanks for the reply. We couldn't pay online as the reference number wouldn't be accepted by Caixa Bank. When we called Caixa customer service, they said they couldn't help and hung up. Hertz aren't answering their customer service number, it gives a recorded message and then cuts off so things are a bit of a pain. Just have to accept the rental car charges after they've paid it.

Dangerous

Posted: Tue Aug 18, 2020 4:51pm

Posts: 104

30 helpful points

Location: Isla Plana

Joined: 5 Oct 2019

Posted: Tue Aug 18, 2020 4:51pm

jamesbrearley wrote on Tue Aug 18, 2020 1:33pm:

Thanks for the reply. We couldn't pay online as the reference number wouldn't be accepted by Caixa Bank. When we called Caixa customer service, they said they couldn't help and hung up. Hertz aren't answering their customer service number, it gives a recorded message and then cuts off so things a...

...re a bit of a pain. Just have to accept the rental car charges after they've paid it.

Spanish bureaucracy still in Medieval era.  I was struggling to pay my IBI tax- tried online, was an error, on the machine scanned the code and it won't accept my bank debit card and it's the same bank! Had to take out my credit card on the same account only then payments went through. Most online services is the joke as most of customer services. 

Good luck with your fine, such the shame you got caught on they annual parking checks!

jamesbrearley

Posted: Tue Aug 18, 2020 5:51pm

jamesbrearley

Original Poster

Posts: 4

1 helpful points

Joined: 10 Aug 2020

Posted: Tue Aug 18, 2020 5:51pm

Sonic wrote on Sun Aug 16, 2020 9:46am:

Does it not give an address or bank details on the ticket? Maybe the name of the town hall (Ayuntamiento). They might be able to help you. Sorry I can’t. 

It gave the number of the town hall who gave us the number of the police station to phone. They just told us we would have to pay it at the bank. Back to square one.

Thank you anyway.

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