OK car rental - Driving, hiring, buying and owning a car in Puerto de Mazarrón - Puerto de Mazarrón forum - Costa Cálida forum in the Murcia province of Spain
Jennifer Cunningham Insurances SL
Los Alcazares car repair  service
ASSSA Insurance

Join the Puerto de Mazarrón forum

Join the Puerto de Mazarrón forumMy name's Alex and this is my website all about Puerto de Mazarrón in Spain. Register now for free to talk about Driving, hiring, buying and owning a car in Puerto de Mazarrón and much more!

OK car rental

Posted: Fri Nov 16, 2018 12:41pm
1 reply45 views2 members subscribed
rma44

rma44

Helpful member

Posts: 709

406 helpful points

Joined: 2 Mar 2016

This is an update on my recent experience with OK car rental, Alicante Airport.

Booked car through DYS as usual and contacted OK head office as this was my first booking with them, to assure me that I would get a car of the size requested, which was medium. Arrived at airport about 20.30 and waited for the shuttle which arrived after 15/20 mins. Got to office and there were many disgruntled customers waiting, and only two desks open. Had to get a ticket for the queue and got talking to others who were waiting. It seems they were palming off Fiat 500's which I certainly didn't want!

Finally got see Mr Happy at the desk who told me they didn't have the car I had booked. I then asked for an upgrade,which is normal practice, sensing a Fiat 500 was coming my way. and was refused unless I paid a lot more for it. After a lot of haggling he gave me a car supposedly in the same bracket as booked but in reality was a lot smaller than medium. I took it as I had already waited for over an hour. Checking the car in the dark took another half hour. We then had a 90 min drive to the villa!

I returned the car with a full tank as usual and I had allowed an hour for that, but it only took 20 mins with a 15 minute wait for the shuttle. I had to wait nearly 2 weeks for the fuel charge to be refunded. I'm sure some customers can report satisfaction, but I won't be using them again!

Michael777

Posted: Fri Nov 16, 2018 7:43pm

Posts: 27

8 helpful points

Location: Hacienda Riquelme

Joined: 1 Aug 2017

Posted: Fri Nov 16, 2018 7:43pm

I am surprised at this as i have used ok many times and never had a poor experience yet , hope this is not tempting fate

Sign up for free or login to reply to this topic

Want to reply to this topic? Login or register for free to post your message:

Find more Driving, hiring, buying and owning a car topics from a particular area:


Register for free!

Login to your account

Jennifer Cunningham Insurances SL
Los Alcazares car repair  service
ASSSA Insurance
Advertise your business here
Advertise your property
Help with my computer