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Avatel “merge” with A2Z ?

Posted: Tue Jun 6, 2023 10:29am
7 replies149 views5 members subscribed
2Bob

Posts: 5

Location: Roda

Joined: 6 Jun 2023

Has anyone else received this and is it true ?

Dear Client, 

The invoice for your service for the month of Junio 2023 is now available. 

We want to inform you about the merger by takeover of the company A2Z TELECOMUNICACIONES SL (POLARIS WORLD) with Tax ID (CIF): B73319550, by the company AVATEL Telecom, S.A.U. with Tax ID (CIF): A-93135218. 

We will continue operating under the same terms and conditions as before, offering the same personal approach as ever. The only change is that, as of January, invoices will be issued by the company AVATEL Telecom, S.A.U. with Tax ID (CIF) A-93135218. We would therefore like to inform you that we have a new bank account.

If you pay by bank transfer or account payment, you will have to make your payment from now on to the new bank account provided on the attachment invoice.

We thank you in advance for your cooperation with these changes. 

Please, do not reply this email. For any questions you can call us at 968 012 099.  

The AVATEL Telecom team

PeterC

Posted: Tue Jun 6, 2023 11:11am

PeterC

Super helpful member

Posts: 2244

1457 helpful points

Location: Los Alcázares

Joined: 10 Nov 2016

Posted: Tue Jun 6, 2023 11:11am

Quick check - is the telephone number on the letter the same as you have to contact them? If so, give them a ring. If different don't!

eduardo3332

Posted: Tue Jun 6, 2023 12:52pm

eduardo3332

Super helpful member

Posts: 1591

1194 helpful points

Joined: 21 Jan 2016

Posted: Tue Jun 6, 2023 12:52pm

2Bob wrote on Tue Jun 6, 2023 10:29am:

Has anyone else received this and is it true ?

Dear Client, 

The invoice for your service for the month of Junio 2023 is now available. 

We want to inform you about the merger by takeover of the company A2Z TELECOMUNICACIONES SL (POLARIS WORLD) with Tax ID (CIF): B73319550, by the company AVATEL Telecom, S.A.U. with Tax ID (CIF): A-93135218. 

We will continue operating under the same terms and conditions as before, offering the same personal approach as ever. The only change is that, as of January, invoices will be issued by the company AVATEL Telecom, S.A.U. with Tax ID (CIF) A-93135218. We would therefore like to inform you that we have a new bank account.

If you pay by bank transfer or account payment, you will have to make your payment from now on to the new bank account provided on the attachment invoice.

We thank you in advance for your cooperation with these changes. 

Please, do not reply this email. For any questions you can call us at 968 012 099.  

The AVATEL Telecom team

Sounds very strange to me as Avatel have been taking over other companies Flexa being one of them.

Polaris World was a very large property development company that went bust years ago an a fight for people to get money back is still going on in the Spanish courts.

Seems to me they are trying to make everything look legal by putting cif numbers no6a normal thing for a professional company to do. Beware

PeterC

Posted: Tue Jun 6, 2023 2:30pm

PeterC

Super helpful member

Posts: 2244

1457 helpful points

Location: Los Alcázares

Joined: 10 Nov 2016

Posted: Tue Jun 6, 2023 2:30pm

Have you checked the sender’s email address?

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Mags44

Posted: Tue Jun 6, 2023 2:35pm

Mags44

Very helpful member

Posts: 924

793 helpful points

Joined: 1 Sep 2019

Posted: Tue Jun 6, 2023 2:35pm

eduardo3332 wrote on Tue Jun 6, 2023 12:52pm:

Sounds very strange to me as Avatel have been taking over other companies Flexa being one of them.

Polaris World was a very large property development company that went bust years ago an a fight for people to get money back is still going on in the Spanish courts.

Seems to me they are trying to make everything look legal by putting cif numbers no6a normal thing for a professional company to do. Beware

It's true that Flexa and Avatel merged a couple of months ago but we didn't have to do anything with the bank to change our payment details as this was done automatically.

eduardo3332

Posted: Tue Jun 6, 2023 2:56pm

eduardo3332

Super helpful member

Posts: 1591

1194 helpful points

Joined: 21 Jan 2016

Posted: Tue Jun 6, 2023 2:56pm

Mags44 wrote on Tue Jun 6, 2023 2:35pm:

It's true that Flexa and Avatel merged a couple of months ago but we didn't have to do anything with the bank to change our payment details as this was done automatically.

Mags of course its true, I would not have posted if I thought any different :-)

PeterC

Posted: Tue Jun 6, 2023 9:50pm

PeterC

Super helpful member

Posts: 2244

1457 helpful points

Location: Los Alcázares

Joined: 10 Nov 2016

Posted: Tue Jun 6, 2023 9:50pm

eduardo3332 wrote on Tue Jun 6, 2023 2:56pm:

Mags of course its true, I would not have posted if I thought any different :-)

Who mentioned Flexa? We found Avatel to be the least honest company I have dealt with in Murcia, full of promises that never got fulfilled, and very poor on administrative customer service. We changed as soon as fibre was installed in our street - over two years ago and they have still not bothered to come and remove the 2 Wimax aerials on our roof...

Gio

Posted: Wed Jun 7, 2023 1:10pm

Gio

Posts: 6

3 helpful points

Joined: 31 Jul 2022

Posted: Wed Jun 7, 2023 1:10pm

Hi yes mine still comes out as direct debit and I have not had to change bank details. 

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