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Postage from the UK

Posted: Mon Sep 6, 2021 10:11am
1 reply73 views3 members subscribed
Jackc

Posts: 3

1 helpful points

Location: Roldán

Joined: 25 May 2021

I have 2 packages from the UK (my wife's disability scooter) and they are stuck in the Correos system I have tried to use the on-line system without success( I am 85 ), is there anyway I can go to a post office to sort this out   Not our local one in Roldan

Suggestions  please

Jack 

eduardo3332

Posted: Mon Sep 6, 2021 12:14pm

eduardo3332

Super helpful member

Posts: 1570

1178 helpful points

Joined: 21 Jan 2016

Posted: Mon Sep 6, 2021 12:14pm

Jackc wrote on Mon Sep 6, 2021 10:11am:

I have 2 packages from the UK (my wife's disability scooter) and they are stuck in the Correos system I have tried to use the on-line system without success( I am 85 ), is there anyway I can go to a post office to sort this out   Not our local one in Roldan

Suggestions  please

Jack 

Hi Jack

Being a disability scooter did you actually use the Uk Post Office and not a courier service? If so did you make the customs declaration which is now required for any mail or exports to the EU.

Have you contacted the despatch origin to ask them what is happening and why it should be held up?

Has Correos actually said to you it is in there system, and why there is a hold up? 

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