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help and advise on buying and reporting what may be an unsafe car (cars!) to drive

Posted: Sun Jul 14, 2019 11:31am
5 replies164 views3 members subscribed
dave sierra golf

dave sierra golf

Helpful member

Posts: 393

162 helpful points

Location: Mar Menor

Joined: 10 May 2018

Hola  one and all     WOW   what a time!    I had this very big Mercedes S430   the parking brake did not work    The disc pads on the front must have been the wrong size, as only a small part of the disc was rust free     there was a vat amount of travel with the foot brake,   I was told I needed a "bomb"   (master cylinder) 

as I bought the car from Specialist Vehicles in San Javier   I returned the car,    they asked for €950 more for this MG TF

so I thought this was cheaper then the repairs to the Mercedes  (quoted €1500) 

But the engine of the MG blew up!   there was a grating noise ,that stopped when I dropped a gear (it sounded like the gearbox)

I had only owned the MG  two weeks     what had happened the water pump was the grating noise, I only drove less then a mile

and parked outside my home, that the car was just clouds of steam!!     

Now Specialist Vehicles "did" say I could have the Mercedes back  but they would keep the €950 for repairs to the MG

I do not wish for ether car back     on the grounds the Mercedes Brakes     and the MG was not fit for purpose    now they will not respond to my e-mails      what can I do 

LYNDSEY

Posted: Sun Jul 14, 2019 1:34pm

Posts: 27

21 helpful points

Location: Camposol

Joined: 10 Jun 2019

Posted: Sun Jul 14, 2019 1:34pm

So sorry to hear about that. I had a similar experience with Cars in Spain. All these second hand car dealers want to sell you a car but nobody is interested once they have sold it to you! I am taking my case further and hope you do the same. They should not be able to get away with it. If this was the U.K they wouldn’t be trading. We have standards! If you purchased the vehicle with  a credit card they should help you.Good luck.

Rascalmate

Posted: Sun Jul 14, 2019 7:10pm

Rascalmate

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Posts: 167

180 helpful points

Location: Sucina

Joined: 1 Oct 2018

Posted: Sun Jul 14, 2019 7:10pm

Terrible story, but this is not the first story from this dealer.

The car was obviously sold in unsafe condition unfit to be on the road. ITV?

My first port of call would have been to the local Guardia Civil Office with that death trap.

There is a sale of goods act in Spain particularly with cars.

However, you will need a Solicitor ( extra cost of course) 

It seems you have a good case for a refund. Have a word with your Solicitor as to viability of suing this car dealer.

Perhaps even the sending of a Solicitors letter might get them to respond more reasonable.

You can issue a Denuncia in your local court but you will need a translator.

Companies behaving this way like this should always be reported on forums to help others.

Trust this helps, good luck, regards Al

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dave sierra golf

Posted: Mon Jul 15, 2019 8:50am

dave sierra golf

Original Poster

Helpful member

Posts: 393

162 helpful points

Location: Mar Menor

Joined: 10 May 2018

Posted: Mon Jul 15, 2019 8:50am

Hola Al    thank you so much     I had never thought about other complaints  from Specialist Vehicles  

I am now stuck in my home    no transport   Taxis do not turn up  and no bus service      

I have a legal firm    Spanishlawyers     in La Zenia          as you say the extra cost 

what other forums can I warn others     I am thinking more of the Mercedes  with its brakes !!    it is a death trap

mind I did go onto  Specialist Vehicles wed site and found the Merc S430   even what they state with "fittings" is wrong

Mind they did respond to my inquiry,       that was strange as they no longer reply to my e-mails        thank you Dave     

dave sierra golf

Posted: Mon Jul 15, 2019 9:00am

dave sierra golf

Original Poster

Helpful member

Posts: 393

162 helpful points

Location: Mar Menor

Joined: 10 May 2018

Posted: Mon Jul 15, 2019 9:00am

Hola    Specialist Vehicles    had the big Merc S 430  in part exchange      I did explain about the brakes     parking brake not working

wrong front disc pads (as only part of the disc is rust free)  and the pedal has a lot of travel  ( I was told it needs a "Bomb  I did think sounds right!    but a bomb is a pump  the master cylinder)   estimate cost €1,500) 

they have the Merc on their web page   but even the description is wrong and very misleading!

To buy! the MG   they asked for €950 in cash   would not even take a bank transfer  yet alone a credit card  (insight is a good thing!)

please keep me updated with your case        maybe if we all clubbed together and named and shamed these companies       

then one day    who knows       thank you Dave 

dave sierra golf

Posted: Mon Jul 29, 2019 4:54pm

dave sierra golf

Original Poster

Helpful member

Posts: 393

162 helpful points

Location: Mar Menor

Joined: 10 May 2018

Posted: Mon Jul 29, 2019 4:54pm

Hola    what  a time    I at last topped up my credit      now can not find your  phone number ?      please send a gain

I am looking for a small car      Do you know     tysa Coroba    957 953 483    they have a 2014   Ford Ka   67.000K   for €4,900

Dave brooks

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