Info regarding Caixa Bank - Banking and finances in San Pedro del Pinatar - San Pedro del Pinatar forum - Costa Cálida forum in the Murcia province of Spain
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Info regarding Caixa Bank

Posted: Thu Jun 25, 2020 6:34pm
18 replies343 views5 members subscribed
Nina

Posts: 36

6 helpful points

Location: Lo Pagan

Joined: 29 Jul 2016

Hello there we have a holiday home in San Pedro Del Pinatar obviously we are not able to get over,  we have been trying to contact our Local bank Caixa by email but unfortunately not getting replies !   Was wondering if anyone has a different e-mail address we could try please, we have literally tried every day not getting any response.    Thanking anyone who may be able to help us.   Niba

Lorna

Posted: Fri Jun 26, 2020 4:25pm

Posts: 16

3 helpful points

Location: Puerto Lumbreras

Joined: 20 Jan 2019

Posted: Fri Jun 26, 2020 4:25pm

Nina wrote on Thu Jun 25, 2020 6:34pm:

Hello there we have a holiday home in San Pedro Del Pinatar obviously we are not able to get over,  we have been trying to contact our Local bank Caixa by email but unfortunately not getting replies !   Was wondering if anyone has a different e-mail address we could try please, we have ...

...literally tried every day not getting any response.    Thanking anyone who may be able to help us.   Niba

If you download the Caixa app you will have access to an advisor from the branch that you opened your account with. 

PM me if you want any further information or help with the app.

Nina

Posted: Fri Jun 26, 2020 5:08pm

Nina

Original Poster

Posts: 36

6 helpful points

Location: Lo Pagan

Joined: 29 Jul 2016

Posted: Fri Jun 26, 2020 5:08pm

Lorna wrote on Fri Jun 26, 2020 4:25pm:

If you download the Caixa app you will have access to an advisor from the branch that you opened your account with. 

PM me if you want any further information or help with the app.

Hi Laura thank you for reply,  we do have the app but when we got on its. askingfor a TIN no with a letter after the number.    We have sent so many e-mails asking the bank to the “letter”. No response !,,,,,   We are anxious that we have enough funds in the bank to cover outgoings.    Regards Nina

Nina

Posted: Fri Jun 26, 2020 5:09pm

Nina

Original Poster

Posts: 36

6 helpful points

Location: Lo Pagan

Joined: 29 Jul 2016

Posted: Fri Jun 26, 2020 5:09pm

Nina wrote on Fri Jun 26, 2020 5:08pm:

Hi Laura thank you for reply,  we do have the app but when we got on its. askingfor a TIN no with a letter after the number.    We have sent so many e-mails asking the bank to the “letter”. No response !,,,,,   We are anxious that we have enough funds in the bank to cover ...

...outgoings.    Regards Nina

Oops sorry Lorna mis read your Name ,   

Lorna

Posted: Fri Jun 26, 2020 5:43pm

Posts: 16

3 helpful points

Location: Puerto Lumbreras

Joined: 20 Jan 2019

Posted: Fri Jun 26, 2020 5:43pm

Nina wrote on Fri Jun 26, 2020 5:08pm:

Hi Laura thank you for reply,  we do have the app but when we got on its. askingfor a TIN no with a letter after the number.    We have sent so many e-mails asking the bank to the “letter”. No response !,,,,,   We are anxious that we have enough funds in the bank to cover ...

...outgoings.    Regards Nina

The number you need to enter is your NIE.

Nina

Posted: Fri Jun 26, 2020 6:02pm

Nina

Original Poster

Posts: 36

6 helpful points

Location: Lo Pagan

Joined: 29 Jul 2016

Posted: Fri Jun 26, 2020 6:02pm

Lorna wrote on Fri Jun 26, 2020 5:43pm:

The number you need to enter is your NIE.

We have tried NIE bank sort code and TIN.    Still not letting us access!,,,,

Nickgar

Posted: Mon Jun 29, 2020 10:59am

Posts: 10

5 helpful points

Joined: 30 Jun 2018

Posted: Mon Jun 29, 2020 10:59am

Beatriz is the English speaking woman in the Lo Pagan branch.

[email protected]

Nina

Posted: Mon Jun 29, 2020 1:31pm

Nina

Original Poster

Posts: 36

6 helpful points

Location: Lo Pagan

Joined: 29 Jul 2016

Posted: Mon Jun 29, 2020 1:31pm

Nickgar wrote on Mon Jun 29, 2020 10:59am:

Beatriz is the English speaking woman in the Lo Pagan branch.

[email protected]

Thanks Nick !   That’s our branch and We have been Cinstantemailing Beatriz numerous times and no response,  if your passing by ask her to reply please 😂😂😂.  No only joking but thank you for taking time to reply.    Nina & Terry Hartley 

Nickgar

Posted: Mon Jun 29, 2020 1:41pm

Posts: 10

5 helpful points

Joined: 30 Jun 2018

Posted: Mon Jun 29, 2020 1:41pm

Nina wrote on Mon Jun 29, 2020 1:31pm:

Thanks Nick !   That’s our branch and We have been Cinstantemailing Beatriz numerous times and no response,  if your passing by ask her to reply please 😂😂😂.  No only joking but thank you for taking time to reply.    Nina & Terry Hartley 

Well she's always replied promptly to me! Like you not in Spain at the moment.

Nina

Posted: Mon Jun 29, 2020 2:10pm

Nina

Original Poster

Posts: 36

6 helpful points

Location: Lo Pagan

Joined: 29 Jul 2016

Posted: Mon Jun 29, 2020 2:10pm

Nickgar wrote on Mon Jun 29, 2020 1:41pm:

Well she's always replied promptly to me! Like you not in Spain at the moment.

It’s very unlike her I know,   we had one message in March but nothing since I was beginning to wonder if she had left and nobody there to pick up English messages !  

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