Posted: Wed Jan 15, 2020 2:33pm
Money can't be taken from your account without permission. Usually when you sign up for utilities, including electricity, water etc. you sign a form giving the company permission to take the charges from your account. You must have provided your account details at the time of signing up.
Yes, electricity is expensive in Spain but overall we find costs generally to be about one third less than Ireland/UK. Lots of advantages to living here, don't despair! You have much milder winters for one thing and absolutely lovely temperatures to enjoy as well as relatively cheap restaurant prices, good value for money. Fuel for your car is significantly cheaper too.
These are just settling in matters common to everyone - don't worrry it will settler down and there is plenty of help out there. It's not that different to any other country but the language can make it seem like that. Officials generally are helpful and courteous and if they are not don't be afraid to complain . You wouldn't put up with that back home so don't change the habit of a lifetime just because you are here.