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Fiber optic in Santiago de la Ribera...

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Posted: Wed Jan 9, 2019 11:50pm
4 replies77 views4 members subscribed
Johnfiona

Posts: 61

20 helpful posts

Hi,

We are looking to upgrade our internet service to Fiber Optic, can anyone recommend a provider? I know there are a few providers in the area but in particular we are interested in a service whereby we can suspend it for a couple of months when we are not in Spain.

Thanks for any information you have.

Casacymruenespana

Casacymruenespana

Helpful member

Thu Jan 10, 2019 12:34pm

Posts: 136

Location: Lo Pagan

63 helpful posts

Posted: Thu Jan 10, 2019 12:34pm

I don’t think any of the providers offer Fibre Optic as the “holiday package”...it has only just arrived so they probably need to cover the investment costs.

We recently upgraded to fibre optic via Group TV Horadada and currently pay €18 per month but it is not “pay as you go”.

I would say the download speed is significantly better and we no longer have buffering issues, so it may cost a little more but for consistency of speeds we feel it is worth the monthly cost.

We are moving over permanently this month so in fairness did factor that in our decision.

shegee71

Thu Jan 10, 2019 3:32pm

Posts: 4

2 helpful posts

Posted: Thu Jan 10, 2019 3:32pm

We have recently moved to Santiago de la Ribera and we have our internet from Flexa.   We have 100MB Fibre Optic and we pay 24.99 euros.per month,  It is very good and we didn't have to wait it was installed in our first week here.   I don't know what the position is regarding holidays.   They speak English and are very helpful. Hope this helps.

Johnfiona

Johnfiona

Original Poster

Mon Jan 14, 2019 12:19am

Posts: 61

20 helpful posts

Posted: Mon Jan 14, 2019 12:19am

Thanks for the information, I will investigate both further.....

Ray H

Sun Jan 20, 2019 1:07pm

Posted: Sun Jan 20, 2019 1:07pm

Hi,

      I'm in la Ribera..I signed up for Fibre + TV with TV Horadada on 15/12/'18. Engineer installed cable on 17/12/'18. 2 engineers arrived on 19th installed 'box' and said they would be back in the afternoon. I'm still waiting. 

I eventually got the internet on 1/1/'19 BUT am still waiting for TV.

Have visited their office in Las Alcazares 3 times. Have stayed in 2 days waiting for engineers to arrive / return. Last conversation I had in the office was a week ago and I was told ' We don't have any TV boxes left '.

I assume I will be charged ,in full, from 1/1/'19.  

What would you do?

                                                                           Ray H.

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