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Iberdrola - Page 2

Posted: Sat Feb 15, 2020 10:32am

zacdog

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Posted: Sat Feb 15, 2020 10:32am

To those who speak Spanish, well done now trumpets down please. To those who struggle, maybe Roland's and one other translation App will assist.  Interestingly, British Gas facilitate 20+ languages when billing and corresponding!

Posted: Sat Feb 15, 2020 10:39am

rma44

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Posted: Sat Feb 15, 2020 10:39am

Yes it's interesting comparing different EU countries. In England the Council and utilities offer umpteen languages, but Spain is much different! I have written to Iberdrola and await their reply. If they don't offer anything, I'll try out the App solution, just taking the easy option first.

Posted: Sat Feb 15, 2020 10:54am

Roland

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Posted: Sat Feb 15, 2020 10:54am

Some useful info here regarding electric bills.

Electric Bills

Posted: Sat Feb 15, 2020 11:26am

Roberto30710

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Posted: Sat Feb 15, 2020 11:26am

Then use Google translate, as recommended. Don't ignore the emails it's costing you money.  

If you use Chrome as a web browser auto-translate Spanish into English is also very useful.

Posted: Mon Feb 17, 2020 10:54am

rma44

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Posted: Mon Feb 17, 2020 10:54am

Update to all.

My simple approach seemed to work. I've just had a reply from Iberdrola to my email and they will in future send all bills and information notices to me in English. I'll wait and see if that happens but it looks promising.

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Posted: Wed Feb 19, 2020 12:33pm

Posts: 32

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Posted: Wed Feb 19, 2020 12:33pm

rma44 wrote on Mon Feb 17, 2020 10:54am:

Update to all.

My simple approach seemed to work. I've just had a reply from Iberdrola to my email and they will in future send all bills and information notices to me in English. I'll wait and see if that happens but it looks promising.

Fantastic result! 

Posted: Wed Feb 19, 2020 3:04pm

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Posted: Wed Feb 19, 2020 3:04pm

I get my bills emailed to me as a pdf attachment every month in English and have done for around five years. 

Posted: Wed Feb 19, 2020 5:26pm

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Location: Isla Plana

Joined: 2 Sep 2018

Posted: Wed Feb 19, 2020 5:26pm

Take a photo, import to Google translate, I do this with all Spanish documents I don't understand. Works for me, good luck. 

Posted: Wed Feb 19, 2020 5:45pm

Roland

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Posted: Wed Feb 19, 2020 5:45pm

Looks like this is a new thing on Google translate.

It's absolutely unbelievable the power of Google translate.

Open translate app using your smartphone over a document & it is instantly translated on your screen !!

Posted: Wed Feb 19, 2020 5:54pm

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Location: La Tercia

Joined: 22 Jan 2020

Posted: Wed Feb 19, 2020 5:54pm

We have same problem too. Never can understand them and why they have so steep charges. 

Does any one knows any other utilities can be use for electric supply which are cheaper and better customer service 

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