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Experience of using Conforama

Posted: Tue Apr 3, 2018 2:52pm
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Posts: 29

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Joined: 3 Apr 2018

We are buying a property in San Pedro Del Pinatar and have seen a few items in Conforama that we are looking to buy, some items   are a few weeks delivery so we are arranging to use a                   management company as key holders, does anyone know how     good Conforama are regarding giving accurate delivery days and    times?

Posted: Mon Apr 30, 2018 12:32pm

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Posted: Mon Apr 30, 2018 12:32pm

Ordered from Conforama in La Zenia in January (25th) 2018. 4 -6 week delivery, so we assumed Mid March at the latest. 4 weeks later Received an email to say it would be delayed. Not by how much, and there is no reply to the email as it is from a 'noreply' address. 

They speak very little English in the store and generally are store assistants and have no knowledge of what is going on.  The online chat can't help as they are for purchase enquiries, not after sales service. After several calls using a relative who is Spanish, it was discovered that it would be a further month as their manufacturer had 'failed to deliver'. The upshot was that our suite finally arrived on April 13th, however they did give us a discount as compensation for the delay.

Aside from this, it is a nice suite, a good price (and better after the delay compensation) however their communication is appalling!

Posted: Mon Apr 30, 2018 1:31pm

igedge

Original Poster

Posts: 29

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Joined: 3 Apr 2018

Posted: Mon Apr 30, 2018 1:31pm

Thanks Kate, we are over later this week as the house is now finished, will call in at Conforama and see how long they are quoting I am also going to try Hermanos Garcia in Torrevieja but as house is unfurnished we need to pretty much order everything can manage with long delivery times on most things but would need beds for June at the latest as that when we are next over

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