Bankia complaint - Page 2

They CAN use a UK mobile number 

Have they got the correct number ?

In the correct format !!

00 44 (0) 123 345

Drop the zero

Have you got international calls blocked ??

Sorry bit of a stupid thing to say if you can't log in to check.

Yes did all the above I never had problem when was caja murcia still can’t believe I gonna have pay expensive flight to go there and change my account just hope they transfer all services same as here 

International calls not blocked because I phone them on thurs from mobile phone 

Why would be a right mess they should be up to same level as our bank surely 

INCOMING International calls could still be blocked !!

They are definitely NOT up to the same standard as the UK banks as you are finding out.

I got moved to them from Caja Murcia too, but no probs at all.

If you have a friend in spain get them to get you a HITS sim card and post it to you - it's €5 for the sim, and if you register on www.hits.es you can have your account kept open for 12 months for only €5 more - so, for €10 (and a cheap mobile if yours isn't dual sim) you have your spanish mobile number, bank sms and login sorted.

Hope that helps 

Try dealing with Lloyds bank from abroad, they are a nightmare

Be honest think they all nightmares now no proper customer services just take your money for nothing 

Being with Sabadell for 3 yrs now. No problems. When we go to the US we give them our US mobile # for code texting. When we return to Spain we let them know and switch to Spanish mobile # for code texting. So far so good.