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Online banking blocked

Posted: Mon Aug 30, 2021 11:59am
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Posts: 7

Location: La Unión

Joined: 29 Aug 2021

Hello everyone, my first post!

Cannot access internet banking with Santader spain been with them for 6 years and no problem  . It says on the computer I have to go into any branch for a code! I am in the UK!  I spoke to customer admin (£8 on the phone) and they say the same- its a new law or something. It would be nice to acess my bank account that I pay for, the standing charges might not be paid, we could arrive in Spain and find the utilities disconnected. Any advice, anyone else have this?.

Posted: Mon Aug 30, 2021 12:40pm

Roland

Legendary helpful member

Posts: 3540

star2601 helpful points

Location: Camposol

Joined: 23 Feb 2018

Posted: Mon Aug 30, 2021 12:40pm

mike59 wrote on Mon Aug 30, 2021 11:59am:

Hello everyone, my first post!

Cannot access internet banking with Santader spain been with them for 6 years and no problem  . It says on the computer I have to go into any branch for a code! I am in the UK!  I spoke to customer admin (£8 on the phone) and they say the same- its a new law or something. It would be n...

 

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...ice to acess my bank account that I pay for, the standing charges might not be paid, we could arrive in Spain and find the utilities disconnected. Any advice, anyone else have this?.

Can't help with the unblocking of your account I am afraid.

Seems a bit silly that you have to go into a branch to get the code.

But that's the Spanish for you, they just love making you go into a branch or an office.

Why not just open a Wise.com euro account & pay all your DD from there ??

You don't actually need a Spanish bank account nowadays.

If you are concerned about moving your DD ask your solicitor to do it for you.


Posted: Mon Aug 30, 2021 3:48pm

Posts: 12

star5 helpful points

Location: Los Alcázares

Joined: 11 Jun 2020

Posted: Mon Aug 30, 2021 3:48pm

Hi,  do not let your account go into the red,  if you get your services cut off you may have to pay re connection charges.

Best thing to do is pay some extra money by bank transfer from your UK online bank,  you will still be able to

transfer from your UK bank,  or send a English cheque.

David

Posted: Mon Sep 26, 2022 9:30am

mike59

Original Poster

Posts: 7

Location: La Unión

Joined: 29 Aug 2021

Posted: Mon Sep 26, 2022 9:30am

We had the same had to call in bank when in Spain and get a code,are they having  a laugh, unbelivable.And whatever you do do not try to access internet banking and put tong wrong details in 3 times or back to spain you go. I dread going to online banking

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