Flexa Router WPS function

Posted: Sat Jul 29, 2023 11:27am

Posts: 22

4 helpful points

Joined: 31 Jan 2023

Hi all

Wondering if anyone has had this issue. My router is an old one that was in the apartment when we bought it. We have a flexa broadband account. I have recently tried to connect some devices e.g. printer and need to activate the WPS function. Like all routers my one has a WPS button but when pressed it does not activate WPS. I contacted Flexa and 'potentially incorrectly' informed them that the router was faulty and needed replacing. They tell me they activate WPS and I need to call them when I need it.

Anyone else come across this?

Best wishes

Gary

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Posted: Tue Aug 1, 2023 3:04pm

Fiesta Lady

Helpful member

Posts: 64

53 helpful points

Location: San Cayetano

Joined: 31 Dec 2018

Posted: Tue Aug 1, 2023 3:04pm

We have the holiday home wi fi with Flexa that you can turn on and off. You can either phone them, go into their office or buy the amount of wi fi you need online. In this case Flexa would definitely be the ones to activate it. I’m not sure how it works if you are resident here all the time but would imagine either way if you are with Flexa and your router is faulty they would supply you with a new one.

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Posted: Wed Aug 2, 2023 10:22am

kegs

Original Poster

Posts: 22

4 helpful points

Location: San Cayetano

Joined: 31 Jan 2023

Posted: Wed Aug 2, 2023 10:22am

Fiesta Lady wrote on Tue Aug 1, 2023 3:04pm:
We have the holiday home wi fi with Flexa that you can turn on and off. You can either phone them, go into their office or buy the amount of wi fi you need online. In this case Flexa would definitely be the ones to activate it. I’m not sure how it works if you are resident here all the time but...

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... would imagine either way if you are with Flexa and your router is faulty they would supply you with a new one.

Thanks so much for reply. I have emailed them, no reply, wtts app them, no reply, called into office last week to be told someone will call me, still waiting:(

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Posted: Wed Aug 2, 2023 7:17pm

Fiesta Lady

Helpful member

Posts: 64

53 helpful points

Location: San Cayetano

Joined: 31 Dec 2018

Posted: Wed Aug 2, 2023 7:17pm

kegs wrote on Wed Aug 2, 2023 10:22am:
Thanks so much for reply. I have emailed them, no reply, wtts app them, no reply, called into office last week to be told someone will call me, still waiting:(

00 34 968 018 502
This is the number we usually use - don’t know if this is any help?