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Fibre Internet

Posted: Thu Oct 31, 2019 2:19pm
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Posts: 66

star27 helpful points

Location: Camposol

Joined: 23 Jun 2017

We have experienced lots of problems with Telitec - notably since extra fibre was laid by the new company in July!

Wondering about changing to that new provider (!) - Telecable.   Does anyone have any experience with them?  If so on what service level?

Many thanks  

Posted: Sun Nov 3, 2019 8:32pm

Christine 75

Helpful member

Posts: 177

star91 helpful points

Location: Camposol

Joined: 15 Oct 2018

Posted: Sun Nov 3, 2019 8:32pm

Jaynie, I have recently had internet installed from Telecable .to use with other device ( Magbox) to watch TV. Mixed results obtained and in first couple of weeks completely lost service.once, (weekend) and no answer on telephone to report fault except leave a message. No one got back to me at all, but fault was rectified by next morning. So  don't know why it went down. I suspect overload, and all companies are the same.  Magbox is a whole different story. Am experiencing many ongoing problems with that. Operators who charge €180 annually to look after it blame the Italian government for sabotage ? Doh? What's that all about ? I wouldn't buy another one., I would only use one supplier for both internet and TV so at least you know who to complain to when all does not go well.

Posted: Sun Nov 3, 2019 8:32pm

Christine 75

Helpful member

Posts: 177

star91 helpful points

Location: Camposol

Joined: 15 Oct 2018

Posted: Sun Nov 3, 2019 8:32pm

Jaynie, I have recently had internet installed from Telecable .to use with other device ( Magbox) to watch TV. Mixed results obtained and in first couple of weeks completely lost service.once, (weekend) and no answer on telephone to report fault except leave a message. No one got back to me at all, but fault was rectified by next morning. So  don't know why it went down. I suspect overload, and all companies are the same.  Magbox is a whole different story. Am experiencing many ongoing problems with that. Operators who charge €180 annually to look after it blame the Italian government for sabotage ? Doh? What's that all about ? I wouldn't buy another one., I would only use one supplier for both internet and TV so at least you know who to complain to when all does not go well.

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