Telecable WiMAX

Hi,

Is any body having problems with the WiMAX Telecable/excom broadband recently?

My signal stopped yesterday (Tuesday) morning. I contacted them by email and received a useless email telling me to get their fibre. I know they will be turning off the WiMAX in the future. I had similar problems last year that took the engineer an hour to fix.

Installing fibre is an issue as there is no access to the street connection from my property.

Thanks.