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Which Electricity company?

Posted: Wed Apr 6, 2022 2:54pm
4 replies105 views2 members subscribed
Phil2020

Posts: 4

Location: Los Alcázares

Joined: 6 Apr 2022

We have a house in the Spanish quarter of Los Alcázares old town.

The estate agent set up our utility transfers and bank direct debits for monthly payments. Recently we added internet banking to our existing bank account. Since September 2020 when we purchased our little house we have had no correspondence from any electricity companies. We have obviously paid for our supply but we need to know who our supplier is. Can anyone help with this? Or suggest the likely supplier so that we can contact them to review our tariff and account payment.

Thank you 😁Phil

Roland

Posted: Wed Apr 6, 2022 5:12pm

Roland

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Posts: 3552

2612 helpful points

Location: Camposol

Joined: 23 Feb 2018

Posted: Wed Apr 6, 2022 5:12pm

Get in touch with the solicitor or estate agents that set everything up for you would be the best thing to do.

Phil2020

Posted: Wed Apr 6, 2022 6:47pm

Phil2020

Original Poster

Posts: 4

Location: Los Alcázares

Joined: 6 Apr 2022

Posted: Wed Apr 6, 2022 6:47pm

Roland wrote on Wed Apr 6, 2022 5:12pm:

Get in touch with the solicitor or estate agents that set everything up for you would be the best thing to do.

I have already done that and I’m awaiting their reply. Thanks

PeterC

Posted: Wed Apr 6, 2022 6:55pm

PeterC

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Location: Los Alcázares

Joined: 10 Nov 2016

Posted: Wed Apr 6, 2022 6:55pm

chances are it will be Iberdrola - you could go to their office near you and ask if it is them?

Phil2020

Posted: Wed Apr 6, 2022 7:06pm

Phil2020

Original Poster

Posts: 4

Location: Los Alcázares

Joined: 6 Apr 2022

Posted: Wed Apr 6, 2022 7:06pm

PeterC wrote on Wed Apr 6, 2022 6:55pm:

chances are it will be Iberdrola - you could go to their office near you and ask if it is them?

I’ve been emailing them for the last couple of days. I given all of my details and even a copy of my NIE but they say that can do nothing with out the contract ref number. So I asked the bank and the estate agent who acted in our sale for those details but as yet no reply from either. The water company found our account with the same information. Is there a register I can access on line to see who supplies my house? This is quite farcical. I don’t want to be cut off but it’s going that way and I’m finding this situation quite strange to be honest.

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