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Electricity charges !!??

Posted: Thu Sep 8, 2022 1:47pm
8 replies706 views8 members subscribed
retrocool

Posts: 95

16 helpful points

Location: Camposol

Joined: 8 Oct 2018

Can anyone clarify the massive hike in bills? Usually been around 58or so euro's per bill, however our latest bill is 215.00euros !! We have not knowingly changed plans etc, and obviously expected a larger than usual bill due to the hot weather but surely something is wrong. Have tried to contact Iberdrola but simply get hung up on when we request speaking to someone who speaks English. Any advice welcomed thanks.

Roland

Posted: Thu Sep 8, 2022 1:54pm

Roland

Legendary helpful member

Posts: 3534

2595 helpful points

Location: Camposol

Joined: 23 Feb 2018

Posted: Thu Sep 8, 2022 1:54pm

Given that electricity bills in the UK & Spain have risen around 80% that's probably 

about right.

Unfortunately........

And don't forget that the smart meter tariff times have changed ( well mine have ).

Instead of low / medium / high rates the medium rate has been dropped.

So between 8 am & midnight high rate, midnight to 8 am low rate.

Low rate weekends & public holidays.

PeterC

Posted: Thu Sep 8, 2022 2:10pm

PeterC

Super helpful member

Posts: 2244

1457 helpful points

Location: Los Alcázares

Joined: 10 Nov 2016

Posted: Thu Sep 8, 2022 2:10pm

With Iberdrola they define two rates, but there is no difference in the cost per kwh.

It seems that our contract is at a fixed rate, but those who have been swapping suppliers may have not got this. I just hope I have got this right!

eraser

Posted: Thu Sep 8, 2022 2:49pm

eraser

Very helpful member

Posts: 800

679 helpful points

Location: Los Urrutias

Joined: 8 May 2018

Posted: Thu Sep 8, 2022 2:49pm

I got this message from Iberdrola after putting Solar Pannels on the roof.......

Because I had problems to sign it on their web page I asked for help by e-mail and after 1 week I got this answer:

In your current tariff you are paying during all the day the same price only: 0,138801€/kwh. But if you change your plan, 

your contract will be affected by the regulations on financing Fee Limit Gas price established in Royal Decree 10/2022, if

you make this change from now on, a new concept will appear on your bills "Fee Limit Gas price" with a variable amount

each month. 

Check if is this mentioned on your bill....


RichT

Posted: Thu Sep 8, 2022 2:56pm

RichT

Super helpful member

Posts: 1142

1271 helpful points

Location: Lorca

Joined: 13 Sep 2019

Posted: Thu Sep 8, 2022 2:56pm

There was a new law (Royal Decree 10/2022) which applies an additional charge of €0.154994 per kWh of consumption to bills.

This is stated as being applied to cover the additional costs that energy suppliers are incurring in producing electricity due to the increase in wholesale gas prices. This may be in place for the next year.

Apparently, it shouldn't be applied if you are on a fixed / tailored tariff contract with your supplier, but if / when you change supplier or contract, or have done since 26th April 2022, then it can be applied.

It should be shown as an extra line of charges on your bill, with a reference something like "Ajustes RD 10/2022" or "Gas Cap RDL 10/2022".

Spain is also implementing a price cap similar to the UK, but they are attempting to de-couple from the EU energy markets to be able to do so.

Not great news, but then energy costs are increasing all over the world.

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PeterC

Posted: Thu Sep 8, 2022 5:20pm

PeterC

Super helpful member

Posts: 2244

1457 helpful points

Location: Los Alcázares

Joined: 10 Nov 2016

Posted: Thu Sep 8, 2022 5:20pm

Martin Lewis’s advice to “do nothing” seems appropriate for Spain too?

We should all have the Iberdrola client app, where you can (with a 2-day delay) see not only your consumption, but how much you have used in each hour of the day. It can show where you should be looking for savings. 

Boca J

Posted: Sat Sep 10, 2022 12:35pm

Posts: 74

26 helpful points

Location: Los Alcázares

Joined: 30 Jun 2020

Posted: Sat Sep 10, 2022 12:35pm

I am with Iberdrola and have had zero increase in my electricity bill, same with water bill. This is due to government cap which was introduced 01 April and will continue until at least end of December.

Lynda66

Posted: Wed Sep 14, 2022 9:12pm

Posts: 6

1 helpful points

Joined: 29 Sep 2021

Posted: Wed Sep 14, 2022 9:12pm

We have been told that if you go into a Leroy Merlin (not sure which branch) they have a

Iberdrola information desk, they will advice you which is the best tariffs for your needs

Good luck! 

Floki

Posted: Mon Sep 19, 2022 11:19am

Posts: 107

34 helpful points

Location: Lorca

Joined: 12 Apr 2018

Posted: Mon Sep 19, 2022 11:19am

As Roland says, prices have increased everywhere but your increase is 150%. Does your bill mention the gas tax?

You could try SiCompare, an English speaking comparison site. They’re always very helpful.

if you speak some Spanish,  Selectra is very good. We changed to Endesa at the end of last year and we get a month free every year. Their rates on our okay are better than Iberdrola. However, they’re not as contactable, but they are a huge company. 

We haven’t had the gas surtax yet but may get it when the contract renews in October. 

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