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Group Uno Builders

Posted: Fri Jul 28, 2017 8:50am
5 replies226 views4 members subscribed
Beverley221

Posts: 24

11 helpful points

Location: Lo Pagan

Joined: 27 Jan 2016

If you are thinking of moving to this area please be aware of buying from GROUP UNO their after sales service is nonexistent and we are struggling to get any of our snagging faults remedied to our satisfaction after we have been in our new villa for seven months. I woul add that these are not just small things but things like substandard glass fitted on staircase to a whole double glazed unit which has blown and requires replacing among other things. Have now had to involve our solicitor not just us however our neighbours are having similar problems so beware

PB55

Posted: Fri Jul 28, 2017 6:13pm

Posts: 24

12 helpful points

Location: Lo Pagan

Joined: 28 Dec 2016

Posted: Fri Jul 28, 2017 6:13pm

My wife and I moved into our villa in June last year and all I can say is that our experience of Group Uno is the complete opposite to what you are having. Yes, there were some snagging problems once we moved in and we provided a list to the after sales team. All of which were rectified within a reasonable time scale. Any subsequent problems we've had, have also been dealt with immediate attention, to our complete satisfaction. I can honestly say I would recommend Group Uno to anyone thinking of buying one of their properties. 

eduardo3332

Posted: Fri Jul 28, 2017 10:21pm

eduardo3332

Super helpful member

Posts: 1594

1194 helpful points

Joined: 21 Jan 2016

Posted: Fri Jul 28, 2017 10:21pm

Hi

Have just seen the comments about your builders!!

I would suggest that if you have any adverse comments that you do not, post them on a public forum.

 Give the information you have in a private message, remember the slander laws in Spain are similar to the uk if not stronger.

Regard

Ed

 

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Beverley221

Posted: Sun Jul 30, 2017 11:10am

Beverley221

Original Poster

Posts: 24

11 helpful points

Location: Lo Pagan

Joined: 27 Jan 2016

Posted: Sun Jul 30, 2017 11:10am

Yes you are correct I should have said in my opinion which it is just my opinion.

Many thabjs

Beverley221

Posted: Mon Jul 31, 2017 10:08pm

Beverley221

Original Poster

Posts: 24

11 helpful points

Location: Lo Pagan

Joined: 27 Jan 2016

Posted: Mon Jul 31, 2017 10:08pm

eduardo3332 wrote on Fri Jul 28, 2017 10:21pm:

Hi

Have just seen the comments about your builders!!

I would suggest that if you have any adverse comments that you do not, post them on a public forum.

 Give the information you have in a private message, remember the slander laws in Spain are similar to the uk if not stronger.

Regard

Ed

 

Apparently it is only deemed slander if it is untrue 

Regards

Hildeken

Posted: Tue Mar 3, 2020 3:06pm

Posts: 1

Joined: 3 Mar 2020

Posted: Tue Mar 3, 2020 3:06pm

Beste, 

wij wonen al 4 jaar in ons huis in san pedro del pinatar en als er problemen  zijn ga ik naar het bureau en ze komen het telkens gratis repareren. 

Ze zijn nu in 3 huizen de muren aan het uitbreken, verven, ander glas op een terras aan het zetten omdat ze de vloer en muur buiten moeten hebben uitbreken voor vocht problemen en de bouwheer doet het allemaal gratis en ze zijn binnen twee dagen het komen herstellen . Omdat we allemaal zeggen het moet zo vlug mogelijk gerepareerd worden. Bij mijn buurvrouw is het al de tweede keer in zes maanden dat ze het moeten moeten herstellen en dat is zonder probleem er komt geen advocaat aan te pas. ik vind het zo raar dat jullie hier voor een advocaat moeten nemen en wij niet.het is dezelfde  compagnie groep uno het enige verschil is de bouwheer die het huis bouwd.  Maar als er iets mankeert gaan  we via het bureau van groep uno,  sommige buren en ik spreken ook met de bouwheer als er iets is omdat we hem goed kennen.  Jullie moeten ook jullie contract eens nakijken als ze het niet willen komen herstellen  er staat een datum op. 

Hopelijk hebben jullie  iets aan mijn informatie

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