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Customs in Madrid

Posted: Sun Jan 9, 2022 12:15pm
3 replies130 views3 members subscribed
Joeboris

Posts: 8

2 helpful points

Location: Roda

Joined: 9 Oct 2020

Hi All. I purchased two items of jewelry from jewlers in England before Xmas but now they are still being held in Customs in Madrid. They sent me an email too fill in value and where it came from.  Done that but have not heard anything back from them. Your help would be appreciated. TIA. 

PeterC

Posted: Sun Jan 9, 2022 1:20pm

PeterC

Super helpful member

Posts: 1731

1062 helpful points

Location: Los Alcázares

Joined: 10 Nov 2016

Posted: Sun Jan 9, 2022 1:20pm

People are reporting having to wait a few weeks - this is Spain....

Bill17520

Posted: Mon Jan 10, 2022 9:36am

Bill17520

Helpful member

Posts: 260

128 helpful points

Location: Los Urrutias

Joined: 10 Mar 2018

Posted: Mon Jan 10, 2022 9:36am

Once they have acknowledged receipt of your reply, you can use the consignment number to search for status on line. 

Mags44

Posted: Mon Jan 10, 2022 2:33pm

Mags44

Helpful member

Posts: 509

397 helpful points

Joined: 1 Sep 2019

Posted: Mon Jan 10, 2022 2:33pm

Joeboris wrote on Sun Jan 9, 2022 12:15pm:

Hi All. I purchased two items of jewelry from jewlers in England before Xmas but now they are still being held in Customs in Madrid. They sent me an email too fill in value and where it came from.  Done that but have not heard anything back from them. Your help would be appreciated. TIA. 

The Spanish Christmas holidays only finished last Friday and many places weren't returning to work until today. They will have a backlog and will plough through them as quickly as they can.

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